IT Compliance Operations Analyst

Arize AI

10h•$75,000 - $100,000•Remote

About The Position

Arize AI is seeking a detail-oriented Compliance Operations Analyst to join their Security & Compliance team. This role will manage customer onboarding questionnaires and compliance documentation, acting as a liaison between customers and the sales team. The analyst will ensure timely and accurate responses to security assessments, vendor questionnaires, and compliance inquiries, which is crucial for maintaining trust, accelerating sales cycles, and demonstrating Arize's commitment to security and compliance excellence as the company grows and serves enterprise customers.

Requirements

2+ years of experience in security, compliance, risk management, revenue operations or related fields
Experience responding to customer security questionnaires, vendor assessments, or RFP/RFI processes
Strong understanding of common security frameworks and standards
Excellent written communication skills with ability to translate technical concepts for non-technical audiences
Exceptional attention to detail and organizational skills
Ability to manage multiple priorities and meet tight deadlines
Comfortable working independently in a remote environment
Fluent in English (written and verbal)

Nice To Haves

Experience at a B2B SaaS company, especially in a high-growth startup environment
Knowledge of AI/ML technologies and associated security/compliance considerations
IT or Security certifications such as CISSP, CompTIA, etc
Experience supporting sales or customer-facing teams

Responsibilities

Manage and respond to customer questionnaires, RFP/RFIs, vendor assessments, and compliance requests
Serve as the primary point of contact for all incoming customer security and compliance questionnaires
Maintain a centralized knowledge base of standard responses to streamline future questionnaire completion
Coordinate with cross-functional teams (Sales, Finance, Legal) to gather technical and business information
Ensure responses are accurate, complete, and aligned with Arize's security posture and compliance commitments
Recommend tooling solutions (e.g., security questionnaire automation platforms) to scale operations
Build and maintain a repository of compliance documentation, certifications, policies, and procedures
Keep documentation current as security controls, certifications, and policies evolve
Develop FAQ documents and self-service resources for common customer questions
Partner with Sales team to prioritize questionnaire requests and meet deal timelines
Work closely with Security, Finance, Engineering, and Legal teams to validate technical responses
Identify gaps in documentation or security controls and escalate to leadership
Support annual audits (SOC 2, ISO27001, etc) by providing necessary documentation and evidence