IT Communications Specialist

Nevada System of Higher Education

7d•$27 - $40•Hybrid

About The Position

As an IT Communications Specialist, you will be responsible for executing the comprehensive IT Operations Communication Plans. The IT Communications Specialist is responsible for supporting IT Operations communications practices, principles, and procedures for verbal, written, and visual presentations and digital content. Delivery vehicles include virtual/in-person sessions, formal communications, and commitment events. The IT Communications Specialist will support the planning, assessment, and execution of enterprise and project communications. Supports the partnership with operations, subject matter experts, and project teams to ensure communications are accurate and reflect the project's needs. IT Operations Communications is intended to be messages and tools that support the IT strategic and project objectives. Additionally, the IT Communications Specialist is responsible for promoting the consistent use of available communication tools, techniques, workflows, and platforms. The IT Communications Specialist must enable and execute: • Clear understanding of project goals, objectives and expectations • Content collection in a dynamic environment • Active monitoring of communication feedback mechanisms • Information cascading to all stakeholders • Realistic expectations of IT operations initiatives • Enthusiasm for and commitment to IT Operations initiatives • Leadership visibility throughout the project • Communication of program activities and successes • Collaboration with team members in the communications process • Change and buy-in through effective communications To be successful in this role, the IT Communications Specialist will be expected to remain updated on the latest solutions and technologies and advocate for the adoption of industry best practices for communications and marketing.

Requirements

Bachelors Degree Required
3 Years Or more years of experience in a communications or marketing role with an IT focus in a healthcare setting or relevant related industries
Health Care industry experience within an IT or operations setting
Experienced in IT Service Management - with focus in such process discipline areas as Project Management or Change Management
Experience working with client software, systems, applications, and network products and partnering with Enterprise Communications in a fast-paced environment
Experience working with a highly matrixed, geographically dispersed team
Possess guidance and direction to coordinate 50% of communications requests with assistance from Senior Staff members and consults with Senior Staff members for unusual or especially complex issues
Strong verbal, written and presentation communication skills essential
Flexibility and adaptability to change in workload, job responsibilities, and scheduling requirements.
Function effectively in a team environment including collaboration, strong interpersonal and relationship building skills
Solid understanding of information processing fundamentals and best practices
Ability to manage complex projects with efficiency
Strong domain knowledge and people skills
Developing the ability to plan, lead and implement initiatives
Personal and ethical accountability
Solution oriented problem-solving ability with a lean towards curiosity, out of the box thinking and innovation.
Competent Project Management Skills
Competent in Communications applications and products including MS Office Suite and Office, Canva, and Adobe Illustrator

Nice To Haves

Master's Degree or Equivalent Experience is Preferred.
5+ Years Of experience in a communications or marketing role with an IT focus in a healthcare setting or relevant related industries

Responsibilities

Supporting the maintenance of the Communication Plan in collaboration with the Communications Specialist III and IT Organizational Change and Communications Manager
Supporting project leadership meetings
Ensuring scheduled communications are developed and delivered on time
Analyzing and incorporating feedback
Monitoring the Communication Plan effectiveness
Preparing communication materials including portions of the newsletter, slide decks, FAQs, and glossary terms
Conducting interviews and other one-on-one communications
Coordinating and/or facilitating project events
Gathering feedback (informally and with tools)
Collecting information/data for use in developing content