IT Collaboration Engineer III

Mosaic Life Care•Saint Joseph, MO

About The Position

The purpose of the Collaboration Engineer III is to provide a wide range of collaboration support for Mosaic Life Care. This includes the design, implementation, and ongoing maintenance of all collaboration platforms within the environment with the support of the Systems team. This individual will be responsible for ensuring best practices are documented and adhered to in a regional healthcare system. The expectations for this position are: Act as the primary SME for collaboration technologies, with an emphasis on Microsoft Office 365. This role will function as an enabler across the company. Advise leadership on best practices for the implementation, design, best practices and utilization of collaboration technologies. Participate in developing the strategy, design and implementation efforts to enable services including Exchange Online, SharePoint Online, OneDrive, Teams, etc. Analyze and review existing implementation of collaboration technologies within the environment and provide recommendations for improvements. Author documentation related to the implementation of collaborative technologies. Ability to work proactively with 3rd party vendors to resolve intermediate technology issues. Experience in the IT systems strategy, standards, processes and technology. Able to review and consult on IT technology solutions to resolve intermediate technical and business issues. Experience in Microsoft Windows Server environments, Active Directory architecture, M365 suite, Cloud strategy, and Datacenter maintenance. Understand Mosaic's technology stack to identify points of weakness and opportunities for optimizing solutions. Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.

Requirements

Experience in the IT systems strategy, standards, processes and technology.
Experience in Microsoft Windows Server environments, Active Directory architecture, M365 suite, Cloud strategy, and Datacenter maintenance.

Responsibilities

Act as the primary SME for collaboration technologies, with an emphasis on Microsoft Office 365.
Function as an enabler across the company.
Advise leadership on best practices for the implementation, design, best practices and utilization of collaboration technologies.
Participate in developing the strategy, design and implementation efforts to enable services including Exchange Online, SharePoint Online, OneDrive, Teams, etc.
Analyze and review existing implementation of collaboration technologies within the environment and provide recommendations for improvements.
Author documentation related to the implementation of collaborative technologies.
Work proactively with 3rd party vendors to resolve intermediate technology issues.
Review and consult on IT technology solutions to resolve intermediate technical and business issues.
Understand Mosaic's technology stack to identify points of weakness and opportunities for optimizing solutions.