IT Cloud Infrastructure Engineer

Dart Bank•Mason, MI

About The Position

The Cloud Infrastructure Engineer administers and improves Dart Bank’s Azure, hybrid, and on-premises infrastructure and helps design and deploy future enhancements. This hands-on role supports Azure, Azure Virtual Desktop (AVD), Windows Server, VMware, enterprise storage, backup, and disaster recovery as part of a small infrastructure team. The role includes maintaining reliable, resilient, secure systems; implementing upgrades, migrations, and capacity improvements; resolving complex incidents; and contributing to infrastructure design. The engineer partners with infrastructure, security, network, application, data, and vendor teams, follows change controls and audit requirements, and adheres to Bank policies and applicable regulations, including the Bank Secrecy Act. The position reports to the IT Officer and has no supervisory responsibilities.

Requirements

At least 5 years of relevant cloud, systems, virtualization, or infrastructure engineering experience; equivalent demonstrated expertise is considered.
Hands-on production experience supporting Azure, Azure Virtual Desktop, Windows Server, VMware, and enterprise storage/backup.
Hands-on Azure infrastructure administration, including compute, storage, networking, resource management, RBAC, monitoring, and hybrid connectivity.
Production Azure Virtual Desktop experience, including host pools, session hosts, FSLogix, images, application delivery, and troubleshooting.
Administration experience with Windows Server, Active Directory, and VMware vSphere (ESXi/vCenter).
Enterprise storage, backup, restore, and recovery experience; familiarity with SAN/NAS, capacity, and performance.
Working knowledge of replication and disaster recovery planning and testing.
Strong networking and security fundamentals, including DNS, DHCP, VPN/private connectivity, patching, RBAC, and Entra ID/Conditional Access dependencies for Azure and AVD.
Ability to automate with PowerShell, troubleshoot complex issues, document technical solutions, and contribute to infrastructure design and improvements.
Strong communication, self-direction, and teamwork.
Ability to administer existing systems, implement improvements, and collaborate on shared disaster recovery and infrastructure projects.
Bachelor’s degree in information technology, computer science, or a related field, or an equivalent combination of relevant experience, training, and technical proficiency.

Nice To Haves

Microsoft 365 experience.
NetApp and ExaGrid experience.
Zerto experience.
Microsoft 365, SharePoint/OneDrive, and Intune experience.
Regulated financial-services experience.
Microsoft Azure Administrator (AZ-104), Azure Solutions Architect Expert, Windows Server Hybrid Administrator Associate, VMware VCP, or relevant storage/backup platform training.
Bachelor’s degree in information technology, computer science, or a related field is preferred.

Responsibilities

Design, administer, and expand Azure infrastructure, including virtual machines, networking, storage, RBAC, hybrid connectivity, monitoring, and capacity management.
Operate and improve Azure Virtual Desktop, including host pools, session hosts, FSLogix, images, application delivery, access, and troubleshooting.
Administer Windows Server and hybrid services, including Active Directory, DNS, DHCP, Group Policy, patching, and system lifecycle management.
Manage VMware vSphere infrastructure, including ESXi, vCenter, clusters, and virtual machines; perform upgrades, performance management, and troubleshooting.
Support enterprise storage, backup, and recovery platforms, including NetApp, ExaGrid, and Azure storage; manage capacity, performance, backup validation, and restores.
Collaborate on backup, replication, and disaster recovery activities, including support for the Bank’s Zerto environment, runbooks, and failover/failback testing.
Plan and implement infrastructure upgrades, migrations, secure integrations, and capacity improvements, including Azure services supporting the Bank’s Data Lake.
Monitor system health, resolve complex incidents, perform root-cause analysis, and strengthen infrastructure security through patching, access controls, and vulnerability remediation.
Automate routine administration with PowerShell and approved tools; maintain system configurations, architecture diagrams, operating procedures, and recovery documentation.
Partner with infrastructure, security, network, application, data, and vendor teams on solutions, Entra ID/Conditional Access dependencies, change controls, and audit requirements; follow Bank policies and applicable regulations.
Adhere to all Federal and State laws and regulations, including the Bank Secrecy Act.
Perform other duties as assigned.