Bayfront- IT/CE Product Educator (Epic Credentialed Trainer - ClinDoc)

Bayfront Health•Saint Petersburg, FL

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About The Position

Plans, coordinates, conducts, and evaluates training and educational programs with installed corporate applications.

Requirements

Bachelor’s degree required.
Associate’s degree and two (2) years of directly related work experience may substitute for the Bachelor’s degree (in addition to the requirements listed in the Experience section).
Three (3) years of experience planning, coordinating, conducting, and evaluating training and educational programs.
Proficiency in using Microsoft Office applications.
Effective interpersonal communication and writing skills.
Must have a high degree of comfort and ability in communicating and presenting to diverse audiences of various sizes.

Responsibilities

Instruct required training classes.
Ensures that end users interact with systems in the manner consistent with training and education. Recognizes deviation from standard use and educates staff.
Assist in analyzing training needs, develop and administer training plans and procedures, prepare training materials and conduct special courses to ensure appropriate levels of training for staff members.
Participate in the development of additional training programs based on customer needs.
Perform classroom scheduling and training class set-up.
Recommends items in class materials to be reviewed to enhance or modify classes.
Effectively communicate with customers and guests.
Demonstrate a thorough knowledge of subject matter.
Maintain records of training activities and team member progress, and monitor program effectiveness.
Apply adult education principles to the overall program framework and materials utilized for Systems education.
Document and track the outcome of educational endeavors.
Serve as a mentor to new IT/CE Associate Educator team members.
Promote the benefits and opportunities of lifelong learning.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Plan and facilitate live in-person classes, virtual classes, programs and workshops under the instruction of a senior IT/CE Product Educator and/or IT/CE Learning Manager.
Participates in multiple training projects.
Maintain contact with other organizations, training organizations and associations for the purpose of keeping abreast of new training developments and courses.
Assist in development of curriculum under the supervision of a senior IT/CE Product Educator and/or IT/CE Learning Manager.
Participates in meetings with customers to gather, convey or exchange routine information.
Visit and observe job functions within operational areas as applicable for training needs.
Complete all Orlando Health mandatory education.
Initiate process improvement opportunities.
Effectively utilize office and audio/video and classroom equipment.
Complete assignments in a timely, effective and efficient manner.