Austin Aviation – IT Business Systems Analyst Senior

City of AustinIsland, KY
$80,490 - $102,200Onsite

About The Position

Under moderate supervision, this position researches, analyzes, and documents effective business applications and their requirements in support of business-oriented information technology implementations. The IT Business Systems Analyst Senior will play a central role in guiding and assisting business system owners and end users within the Aviation Division. This involves shaping business, financial, and operational requirements, as well as establishing systems goals crucial for the development of IT specification scope of work. This role holds the classification of "Essential Personnel," requiring travel across different locations as an integral part of routine responsibilities. Additionally, this position falls under the purview of the COA safe driver program standard.

Requirements

  • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures.
  • Knowledge of legacy and web-based systems interfaces.
  • Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts.
  • Knowledge of cost-benefit analysis and total cost of ownership modeling.
  • Skill in performing requirements development, process modeling, reporting and project management tools.
  • Skill in developing process models and data flow diagrams using industry-standard modeling techniques.
  • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs.
  • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals.
  • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability.
  • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding.
  • Ability to define, analyze, and find solutions for difficult or complex problems.
  • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.
  • Ability to view the big picture.
  • Ability to quickly become familiar with emerging technologies.
  • Ability to identify trends as well as isolated events.
  • Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience.
  • Experience may substitute for education for up to (4) years.
  • Must have the ability to read, write, and fluently speak in English.

Nice To Haves

  • Experience leading teams or business owners to conduct analysis of existing systems to develop strategies for improving or enhancing system performance.

Responsibilities

  • Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals.
  • Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions.
  • Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors.
  • Develop statement of work for use in requests for proposals.
  • Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems.
  • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
  • Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions.
  • Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts.
  • Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization.
  • Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support.
  • May provide leadership, work assignments, evaluation, training, and guidance to others.

Benefits

  • Health and welfare benefits
  • Generous leave
  • Work-life balance programs
  • Extensive benefits
  • City of Austin Employees' Retirement System
  • Access to public transit
  • Bike-friendly infrastructure
  • Wellness programs
  • On-site fitness centers
  • Mental health support
  • Professional development
  • Leadership opportunities
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