IT Business Systems Analyst III/IV

Williams•Tulsa, OK

6d•Hybrid

About The Position

At Williams, we’re powering a cleaner, more connected future, and that starts with you. Here, your work fuels communities, drives innovation, and helps deliver reliable energy the world depends on. Join a Fortune 500 team that invests in your growth, values your contributions, and challenges you to make a lasting impact every day. As an IT Business Systems Analyst IV, you will act as a liaison between IT and the business to ensure an understanding of business requirements when crafting and implementing new IT systems and improving existing systems. You will interact with others and resolve issues with IT support teams. We appreciate your new perspective on solutions for our ever-evolving IT needs!

Requirements

High school diploma or GED and a minimum fifteen (15) years' IT experience, OR Associate's degree and a minimum ten (10) years' IT experience, OR Bachelor's degree in IT-related field and a minimum eight (8) years' IT experience
Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
Strong relationship management and communication skills with the ability to influence stakeholders and translate complex concepts into actionable insights
High adaptability and learning agility, with curiosity and initiative to explore and apply AI and emerging technologies
Results-driven with accountability for delivering outcomes across the full lifecycle of solutions
Needs proficient knowledge of Microsoft Office Application and PC skills

Nice To Haves

AI agents
Copilot Studio automations
Power Platform tools
agentic workflows

Responsibilities

Acts as liaison between the IT development group and business units for the design and implementation of new systems and improvement of existing systems.
Serves as subject matter specialist and business partner between IT and business/end-user team(s)
Creates annual budget analysis and cost management for responsible application including projects, ongoing maintenance, support and licensing
Translates business requirements into technical specifications to formulate technical solutions that conform to operational standards
Conducts requirements gathering, user acceptance testing, and provides recommendations based on collected information
Ensures the maintenance, development and enhancement of existing application systems meet the organizational business objectives and IT standards
Remediates application system issues through appropriate troubleshooting, incident, change and problem management standards using ServiceNow
Evaluates, develops and implements new application systems and develops technical requirements following standards for software development lifecycle
Conducts business process analyses, needs assessments and preliminary cost/benefit analyses to align IT solutions with business initiatives
Identifies continuous improvement opportunities for cost reduction, avoidance and improved application performance
Modernizes, upgrades and conducts application health checks as the need arises to ensure system stability
Collaborates with assigned resources to handle project-related activities for assigned applications
Prepares recurring application dashboard metrics and reports to show analysis on specific key data points and provides cost transparency for applications, as requested
Owns the IT relationship with an assigned HSEI director. Goes beyond liaison work to become a trusted advisor on all application and technology needs, proactively bringing solutions to the table before problems surface, and representing IT with confidence in business-facing meetings
Champions an AI-first thinking across an application portfolio - actively identifies where AI agents, Copilot Studio automations, Power Platform tools, or agentic workflows can eliminate manual processes, reduce risk, or accelerate business outcomes for the team
Drives solutioning sessions that turn business pain points into buildable products - partners directly with developers, architects, and AI builders to design what gets built, and advocates for the right solution
Other duties as assigned

Benefits

Strong pay plus an annual incentive program
Hybrid work for most office roles, plus real flexibility in many field positions
Medical, dental, and vision coverage with options that fit your life, not the other way around
401(k) with company match and an annual company contribution
Paid time off, including company and floating holidays
Paid parental leave (up to six weeks per parent), plus fertility and adoption support
Advanced AI tools and resources to help level up and work smarter
Clear paths to grow your career, with a strong culture of promoting from within
Tuition reimbursement and support for continuing education
HSA and FSA options
Company-paid life insurance and disability coverage
Employee stock purchase plan
Domestic partner benefits
Employee resource groups, wellness support, paid volunteer time, and company matching for causes you care about