IT Business Relationship Manager

Adept Consulting Services, Inc.•Harrisburg, PA

About The Position

The Business Relationship Manager (BRM) will be providing coordination, stakeholder engagement, and delivery oversight across multiple business units. They will ensure effective alignment between business partners and ESO IT by managing priorities, monitoring progress, and facilitating clear communication. In addition, the resource will perform targeted business analysis activities to help translate business needs into actionable requirements that support project objectives. The resource will lead light-to-moderate project management duties, including organizing deliverables, tracking milestones, maintaining risks/issues, and supporting typical ongoing governance routines. As a BRM, they will maintain strong relationships with business stakeholders and external partners, ensuring expectations are clearly communicated and that IT solutions align with strategic goals. They will also provide focused business analysis support such as assisting with requirements clarification, documenting processes at a high level, and supporting decision-making discussions. Limited testing support may be required, including reviewing requirements for completeness, validating solution behaviors, and confirming that final deliverables meet business needs. The resource is expected to have practical experience with Azure DevOps, Agile frameworks, and standard SDLC practices. This includes supporting backlog management, refining user stories, coordinating sprint activities, and ensuring traceability across the development lifecycle. They will contribute to effective visibility of work and promote consistent communication between business and IT teams.

Requirements

Experience as a BA, BRM, Project Coordinator, or similar role – (3-5) years
Experience gathering and documenting business and technical requirements – 5 years
Experience supporting Agile teams and SDLC processes – 5 years
Hands on experience using Azure DevOps or similar work management tools – 3 years
Experience coordinating testing activities and supporting UAT – (3-5) years
Experience managing project deliverables, milestones, risks, and issues – 3 years
Experience facilitating stakeholder communication and alignment across business and IT – 5 years
Experience documenting business processes at a high level and supporting clarification of requirements – (3-5) years
Experience supporting backlog refinement, user story development, and sprint coordination – (3-5) years

Responsibilities

Provide coordination, stakeholder engagement, and delivery oversight across multiple business units.
Ensure effective alignment between business partners and IT by managing priorities, monitoring progress, and facilitating clear communication.
Perform targeted business analysis activities to translate business needs into actionable requirements.
Lead light-to-moderate project management duties, including organizing deliverables, tracking milestones, maintaining risks/issues, and supporting governance routines.
Maintain strong relationships with business stakeholders and external partners.
Ensure IT solutions align with strategic goals.
Provide focused business analysis support such as assisting with requirements clarification, documenting processes at a high level, and supporting decision-making discussions.
Provide limited testing support, including reviewing requirements for completeness, validating solution behaviors, and confirming deliverables meet business needs.
Support backlog management, refine user stories, coordinate sprint activities, and ensure traceability across the development lifecycle.
Contribute to effective visibility of work and promote consistent communication between business and IT teams.