IT (Business Intelligence) Internship

84 Lumber Company•North Strabane Township, PA

About The Position

The Business Intelligence Intern will support business intelligence needs for teams at Team Headquarters and in the Field. During the program, the intern will participate in activities to identify new data needs, document business requirements and data designs, test solutions, and create training materials for end users. The role also includes hands-on IT support, equipment setup, technology inventory assistance, troubleshooting, documentation, project management, and general IT administration. The intern will receive on-the-job training in technology areas including voice/data networking, firewalls, servers, security, storage, and monitoring.

Requirements

  • Excellent interpersonal and communication skills, both oral and written.
  • Strong analytical, problem-solving, deductive reasoning, and critical-thinking skills.
  • Willingness to learn new technology to solve business problems.
  • Strong attention to detail, with emphasis on both quality and speed.
  • Ability to communicate appropriate information to project teams, business partners, and senior management.
  • Curiosity, self-direction, and initiative to identify and execute next steps when appropriate.
  • Proficiency with enterprise Business Intelligence tools such as MicroStrategy.
  • Understanding of SQL, databases, and data models.

Nice To Haves

  • Interest in learning about the builder supply and construction industry and company business practices.
  • Interest in data visualization, advanced analytics, and finding innovative solutions to complex business questions.
  • Pursuing a BA/BS in business, data analytics, or a related field.

Responsibilities

  • Collaborate with users to deliver analytical visualizations that allow end users to spend more time on strategic activities.
  • Learn day-to-day activities that support high customer satisfaction and translate them into measurable performance visuals.
  • Develop MicroStrategy dashboards based on customer Key Performance Indicators.
  • Develop and deliver effective data stories through high-impact data visualizations.
  • Partner with team members and cross-functional partners to support business processes and system solutions.
  • Interpret business requirements; design, build, and test reports and dashboards to ensure high data quality.
  • Provide work-progress status updates to the project team and management.
  • Develop working relationships with a wide range of stakeholders to design end-to-end experiences.
  • Set up and install computer equipment, including computers, monitors, and network equipment.
  • Assist with managing technology inventory.
  • Assist 84 Lumber associates with technology requests and issues, and provide general troubleshooting via Service Now.
  • Assist with technical documentation.
  • Assist with project management and general IT administration tasks.
  • Participate in on-the-job training in voice/data networking, firewalls, servers, security, storage, and monitoring.
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