IT Business Coordinator

County of Chester • 313 W Market Street - West Chester, PA

23d

About The Position

The IT Business Coordinator is responsible for ensuring that all administrative functions within the department are completed in an effective and efficient manner. This role provides advanced-level fiscal support to administer procurement, distribution, and payment for orders placed by the Department, to oversee budget spending, and to manage cell phones and HP lease orders.

Requirements

• Associates degree from an accredited college or university, or equivalent combination of education and experience.
• Minimum of five years of job-related experience.
• Strong writing/composition skills.
• Ability to interface effectively with all levels of county management.
• Strong customer service skills
• Ability to prioritize and handle multiple concurrent tasks
• Strong interpersonal and communication skills
• Ability to work independently as well as part of a team
• Intermediate skill to use a personal computer and various software packages.
• General understanding of human resource guidelines (FMLA, FLSA, employment guidelines, etc.)
• Ability to maintain confidential information and handle confidential matters.
• Strong professional ethics.
• Excellent organizational and time management skills.
• Accurate and detail-oriented.
• Displays willingness to make decisions.
• Ability to establish priorities.
• A valid driver’s license is required.

Nice To Haves

• Minimum of three years of office management and supervisory experience.
• Strong interpersonal skills.
• Accounting knowledge and experience with accounts payable, receivables and budgets.
• Able to troubleshoot daily issues that may occur.
• Exhibits objectivity and openness to others’ views.
• Exhibits sound and accurate judgement.
• Ability to work independently and proceed with objectives.
• Demonstrates integrity and honesty.
• Easily adapts to changes in the work environment.
• Ability to handle and resolve recurring problems.
• Knowledge of county government, departments and agencies.
• Knowledge of county policies and procedures.

Responsibilities

• Compile financial reports and create a comprehensive financial report for all of the IT Managers.
• Assist in preparation and monitoring of the annual department budget.
• Coordinate changes to the IT Budget and ensure appropriate corrections of errors with the finance and departments.
• Track all headcount in the IT department and ensure those lists reconcile with the HR and reports.
• Track all open positions (full time and contract) and drive the recruiting process to ensure we are recruiting aggressively and staffing our open positions with the most qualified resources on a timely basis.
• Maintain a list of all active vendors and associated IT vendor Relationship Managers to ensure that contracts are reviewed, negotiated, updated and renewed in a timely fashion.
• Coordinate meetings to best meet the schedules of all attendees.
• Maintain a Customer Relationship Database for the CIO to ensure meetings with the departments follow a regular schedule and that the meetings are comprehensive.
• Maintain the IT dashboard of measures and metrics to ensure IT has visibility to the most important performance indicators.
• Manage the county owned cell phones, process orders, reconcile invoices, and track assets.
• Coordinate and manage HP lease order and all items that are desktop related.
• Make recommendations and provide advice, guidance and assistance to Department regarding policies, practices and procedures.
• Perform other duties, tasks and special projects, as required.

Benefits

• Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree