IT Coordinator

TEG Federal Credit Union•Poughkeepsie, NY

16h•Onsite

About The Position

The IT Coordinator supports the planning, coordination, and execution of Information Technology initiatives across the Credit Union. Acting as a vital bridge between internal business units and external tech vendors, you will play a critical role in project rollouts, vendor relationship management, and third-party risk management. This role is perfect for a highly organized communicator who enjoys building collaborative relationships, maintaining audit-ready documentation, and ensuring technology solutions support our member service goals.

Requirements

Minimum of 2 years in Information Technology, alongside 2 years of direct experience in IT coordination, project management, or vendor management.
Associate’s degree, specialized technical certification, professional licensing, or equivalent practical work experience.
Proficiency with project management tools, methodologies, and risk registers.
Solid understanding of IT infrastructure, cloud-based platforms, and cybersecurity principles.
Ability to review and interpret technical contracts, SLAs, and compliance requirements.

Nice To Haves

Experience working within a financial institution, credit union, or heavily regulated environment is highly preferred.

Responsibilities

Track project milestones, manage dependencies, and coordinate internal resources to ensure timely project delivery.
Lead User Acceptance Testing (UAT), pilot programs, and deployment readiness activities to ensure security and operational stability.
Maintain complete, audit-ready project documentation including timelines, risk registers, and post-implementation reviews.
Facilitate smooth communication regarding system changes, outages, and implementation updates across IT teams and business units.
Assist with internal audits and federal regulatory examinations by tracking remediation efforts.
Support the IT team during major system upgrades (including occasional after-hours support) and actively participate in TEG's community events.
Serve as the primary liaison for third-party technology providers, monitor SLA performance, and resolve vendor-related issues.
Coordinate vendor due diligence reviews, evaluate security certifications (SOC reports, financial records), and ensure compliance with regulatory standards.
Support the evaluation of new technology providers by coordinating RFPs and conducting cost-benefit analyses.