IT Business Coordinator Lead - (Lead - Manager) 212093

Halliburton • Houston, TX

2d • Onsite

About The Position

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

Requirements

• Undergraduate degree in a related technology or business field, or equivalent work experience.
• Typically requires 6-8 years or more of experience in IT and business processes.
• Experience in IT coordination and management.

Nice To Haves

• Basic-Mid skills in project management preferred.
• Solid foundations in IT infrastructure (networking, telecoms, cloud, etc.).
• Desired certifications: ITIL, CompTIA

Responsibilities

• With general autonomy, responsible for "regional/local" supervision, support and deployment needs in one of six key areas: Applications, Business Unit, Customer Service, Infrastructure, Program Management, Service Delivery Center.
• Responsible for managing and prioritizing requests for hardware, software, systems access, and user support.
• Responsible for coordinating hardware and software installation and configuration for desktop computers, laptop computers, printers, servers, and networks.
• Reviews IT requirements to deliver the most cost-effective solutions in conformance with IT standards, policies, procedures, and best practices.
• Acts as an escalation contact to help resolve IT service delivery and billing issues.
• Supports supplier relations where applicable.
• Supervises others either directly or through subordinate supervisors.
• Coordinates diverse activities within a functional area.
• Plans work and administers policies.
• Job role is independently accountable for a large staff or support arm of the organization or a single profit/loss or revenue center, major product line, or support function.
• ServiceNow platform for asset management, change, CMDB and incident management.
• Asset and Incident management.
• Financial planning, SAP, Essbase and Hyperion knowledge preferred, reporting.
• Contract, cost and vendor management.

Benefits

• Comprehensive and affordable benefits package
• Support for your physical, emotional, financial and parental needs
• Access to a wide range of resources designed to help you thrive at work and at home

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree