About The Position

The Senior IT Business Analyst (Level III) will work in the Business Management Office (BMO) within the Office of the CIO. The BMO partners with Technology and Finance to provide end-to-end visibility into Technology’s business operations and spending. This role owns and improves recurring operational and financial reporting, helps scale and automate BMO processes, and may gradually take on team lead responsibilities. The analyst works with Technology, Finance, and Accounts Payable on expense management, budgeting, and executive reporting. The position is based in Columbus, Ohio, or Dallas, Texas, with four onsite days per week and remote work on Fridays. The stated schedule is 8 a.m. to 5 p.m. CST. The role is listed for a duration of 5–6 months.

Requirements

  • At least 8 years of financial or data analysis experience within banking or financial services, preferably supporting Technology or IT.
  • Hands-on experience using Tableau and Power BI for reporting, dashboards, and analytics.
  • Understanding of expense management, budgeting, and operational KPIs in a Technology context.
  • Ability to lead, coach, and influence team members and stakeholders.
  • Excellent verbal and written communication skills, including presenting complex data to non-technical audiences and extracting key messages from large data sets.
  • Strong critical thinking, organization, and attention to detail, with a focus on accurate, high-quality deliverables.
  • Ability to manage multiple initiatives simultaneously and deliver on time in a dynamic environment.
  • Ability to work independently with minimal supervision.

Nice To Haves

  • Familiarity with ServiceNow.
  • Experience querying relational databases, such as with SQL.

Responsibilities

  • Lead Technology business analysis focused on expense management, budgeting, and operational reporting.
  • Partner with Finance, Technology, and Accounts Payable to review budget and spending requests and check alignment with existing financials.
  • Provide guidance and best practices to senior stakeholders, demonstrating executive presence.
  • Facilitate meetings, presentations, and status updates for senior management and Technology leaders, and influence decisions without direct authority.
  • Maintain and update budget items throughout the year and analyze drivers, changes, and impacts across the Technology portfolio.
  • Mentor junior team members and act as lead when required.
  • Query databases, validate data, and investigate reporting anomalies to ensure data quality and accuracy.
  • Serve as a key point of contact for the BMO and provide internal customer service while maintaining efficiency.
  • Manage competing priorities and deadlines in a fast-paced environment, helping reprioritize based on risk and impact.
  • Design and improve business processes, reporting structures, and methodologies to increase scalability, automation, and repeatability.
  • Translate detailed data into clear, concise insights and actionable messages for Technology leadership.
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