IT Business Analyst

Logistiq Solutions•Port Clinton, OH

3d•Hybrid

About The Position

As a IT Business Analyst at LogistiQ, you will serve as the critical bridge between our development team and the rest of our manufacturing-driven organization. This role will be instrumental in driving clarity, collaboration, and successful delivery for a wide range of cross-functional projects—many of which involve our core ERP system, Infor Syteline, along with .NET-based and Azure-hosted applications and InforOS. The ideal candidate will be someone who can take a high-level project concept and independently engage with stakeholders across operations, engineering, quality, customer service, logistics, and leadership to extract detailed requirements and translate them into actionable development tasks and well-defined backlog items. This role is highly collaborative and requires excellent communication, documentation, and analytical skills. Remote with one week per month onsite at our Port Clinton, OH facility and/or Sandusky, OH facility (travel expenses paid).

Requirements

Strong communication and interpersonal skills, with the ability to work effectively across departments and levels of the organization.
Proven ability to gather, document, and translate requirements into actionable development tasks.
Solid analytical and problem-solving capabilities.
Strong technical writing and documentation skills.
Ability to independently manage workload, prioritize tasks, and keep projects organized.
Familiarity with ERP systems (Infor Syteline highly preferred; willingness to learn required).
Understanding of modern application development concepts; exposure to .NET, Azure, or web app environments is a plus.
Experience with tools such as Power BI, SharePoint, and Azure DevOps is beneficial.
Experience in or exposure to manufacturing, quality systems, or process improvement methodologies is a significant advantage.
Basic understanding of Agile or iterative development processes preferred, but not mandatory.
Successful completion of 90-day probationary period.
Bachelor’s degree in computer science, information systems, or equivalent professional experience.
10+ years of development experience in SyteLine CSI ERP or equivalent ERP / manufacturing focused experience.

Responsibilities

Partner with cross-functional teams to understand business processes, challenges, and project objectives.
Conduct interviews, workshops, and discovery sessions to gather detailed functional and technical requirements.
Break down complex business needs into clear, structured, and actionable specifications for the development team.
Translate requirements into user stories, acceptance criteria, and backlog items suitable for Agile development workflows.
Serve as the primary liaison between business units and IT development, ensuring alignment and clarity throughout project lifecycles.
Develop a deep understanding of Infor Syteline ERP, becoming highly proficient in its capabilities, configurations, and best practices.
Assist users with daily questions, system navigation, troubleshooting, and non-development support issues.
Identify opportunities to improve processes or increase efficiency within Syteline and surrounding systems.
Coordinate with developers on Syteline modifications, integrations, and supporting tools.
Create clear and thorough technical documentation, including functional specifications, workflows, test cases, and training materials.
Assist in project planning, maintaining requirements traceability, and aligning timelines with development capacity.
Support quality assurance efforts by validating that delivered solutions meet defined requirements and user expectations.
Utilize Azure DevOps for backlog management, work item tracking, and documentation.
Work on projects that extend beyond Syteline, including:  Custom .NET and Azure applications  Blazor web-based solutions  Power BI reporting and analytics  SharePoint process/workflow tools
Ensure business needs are accurately reflected in technical designs and implementation plans.