IT Business Analyst

AGP Ag Processing Inc•Omaha, NE

3d•Onsite

About The Position

Ag Processing Inc (AGP) is looking for an IT Business Analyst to partner with our business leaders and end users to identify opportunities for improvement and deliver technology solutions that matter. The goal is to optimize AGP business applications, automate processes, and support our digital transformation initiatives. If you're analytical, collaborative, and excited about Microsoft 365, workflow automation, and emerging AI technologies, we'd love to hear from you.

Requirements

Strong Microsoft 365 skills, including Excel, Word, Teams, and SharePoint
Associate's degree in Information Technology, Computer Science, or equivalent experience
3+ years of business application or software support experience
Excellent analytical, troubleshooting, communication, and problem-solving skills

Nice To Haves

Enterprise Content Management (ECM) (i.e. Hyland OnBase)
AI enhanced document capture (i.e. PageIQ Intelligent Capture)
Workflow automation and business process improvement
Business requirements gathering and end-user training

Responsibilities

Support and enhance business applications including OnBase, PageIQ, SharePoint, Microsoft Teams, and Microsoft 365
Analyze business processes and recommend technology solutions that improve efficiency and user experience
Design and support workflows, document management, automation, and system integrations
Troubleshoot application issues, manage system configurations, and provide user support
Assist with software implementations, upgrades, testing, and change management
Create user documentation, training materials, and knowledge resources
Stay current on emerging technologies, including Microsoft Copilot and AI-powered productivity tools