EAA IT Business Analyst

EAA Career•Oshkosh, WI

1d•Onsite

About The Position

Looking for a Results-driven technical Business Analyst with expertise in requirements gathering, process optimization, and end-to-end project delivery. Adept at bridging the gap between business stakeholders and technical teams to implement solutions that improve efficiency, reduce risk, and support strategic goals. Skilled in requirements analysis, stakeholder engagement, process improvement, and project execution to drive operational efficiency and achieve strategic business objectives.

Requirements

Bachelor’s degree in computer science or related field
1-3 years of technical BA experience working in IT, corporate or similarly structured technical environments
Working knowledge of project management concepts and practices, Agile/Scrum and Waterfall tools including JIRA Cloud
Eager, Independent learner with a proven ability to research the most practical solutions to user problems
Excellent verbal and written communication skills
Excellent interpersonal skills and able to exchange constructive feedback with team members
Excellent organizational skills and attention to detail
Experience providing mentorship and technical guidance to IT to support the delivery and maintenance of high-quality corporate systems

Nice To Haves

Familiarity with ERP systems (NetSuite Cloud), and AMS systems (Aptify) a plus
Highly recommended: Project Management (Highly recommended but not required)

Responsibilities

Collaborate with stakeholders to gather and analyze requirements, translating business needs into technical solutions
Work closely with product owners in the business to ensure timely delivery of high-quality solutions within budget and scope
Collaborate collected requirements to IT Enterprise Apps delivery team to communicate the business needs and how the solution
Develop appropriate technical documentation needed for systems/application development/deployment/support
Drive innovation and technical excellence by researching new tools, technologies, and methodologies to enhance our technical capabilities
Comply with EAA and IT standards, policies, and guidelines
Embrace and support the EAA mission and perform safe practices in the workplace and aviation environment
Elicit, analyze, and document business, functional, and non-functional requirements through interviews, workshops, and process mapping
Translate business needs into clear specifications, user stories, and acceptance criteria for technical teams
Evaluate existing business processes and identify opportunities for optimization, automation, and efficiency improvements
Perform impact analysis and support change management initiatives
Act as a liaison between business stakeholders and IT teams to ensure shared understanding and solution alignment
Engage and manage relationships with business leaders, sponsors, vendors, and cross-functional teams
Facilitate workshops, sprint planning, backlog refinement, and project meetings
Support decision-making by providing data-driven insights and recommendations
Partner with QA and testing teams to validate solutions meet business requirements
Support solution implementation, user adoption, and post-go-live activities
Measure project outcomes against success metrics and business KPIs
Identify lessons learned and contribute to continuous improvement of project and analysis practices
Promote best practices, standards, and methodologies (Agile, Waterfall, Hybrid)
Lead small end-to-end project lifecycle activities, including planning, execution, monitoring, controlling, and closure
Develop and maintain project plans, schedules, budgets, resource allocations, and risk registers
Manage project scope, timelines, dependencies, risks, and issues to ensure successful delivery
Facilitate project governance, status reporting, and executive communications
Ensure projects are delivered on time, within scope, and aligned with business priorities