IT Business Analyst

Duraserv Corp • Coppell, TX

14h • Onsite

About The Position

This role leads business analysis efforts for enterprise applications and reporting initiatives, helping translate complex business needs into clear, scalable solutions. As part of the IT team, serves as a key partner between business stakeholders and IT, driving alignment, clarity, and successful delivery outcomes. Plays an important role in streamlining processes and advancing enterprise reporting to support an organization focused on standardization and growth. Contributes to building consistency across systems and shaping a more mature, effective business analysis function within an evolving IT environment.

Requirements

• Advanced knowledge of business analysis practices, methodologies, and full delivery lifecycle execution.
• Skill in translating complex business requirements into structured, actionable deliverables.
• Ability to operate as a self-starter and drive outcomes in ambiguous, evolving environments.
• Skill in managing multiple priorities and balancing competing stakeholder demands effectively.
• Ability to build strong partnerships and collaborate across business and IT to achieve shared goals.
• Knowledge of enterprise applications, data structures, and reporting concepts.
• Ability to communicate clearly, proactively, and with transparency, while taking accountability for outcomes and ensuring stakeholders are aligned on priorities, risks, and tradeoffs.
• High School diploma or equivalent is required.

Nice To Haves

• Associate or bachelor’s degree, preferred.
• Combined experience of 7+ years in IT business analysis with enterprise systems and reporting initiatives is desirable.
• Previous experience in delivering complex technology solutions, performing project management responsibilities, and working within growth-stage or evolving organizations is preferred.
• Experience supporting organizations with multiple locations, driving standardization of processes and systems to operate as a unified enterprise and enable scalable growth is preferred.

Responsibilities

• Lead business analysis activities for complex initiatives across enterprise systems and enterprise reporting.
• Elicit, analyze, and document business requirements into detailed functional and technical specifications.
• Partner with stakeholders and IT teams to design scalable solutions aligned with business objectives.
• Manage multiple concurrent initiatives, ensuring alignment to timelines, priorities, and expected outcomes.
• Perform project management responsibilities including planning, scope management, prioritization, and risk mitigation.
• Develop and maintain documentation such as process flows, requirements, and functional specifications.
• Collaborate with UAT, Training, and Change Management teams to support and validate readiness and adoption activities.
• Identify opportunities to streamline and standardize processes and improve system and reporting capabilities across locations.
• Establish and promote business analysis standards, tools, and best practices within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED