It Business Analyst

TEKsystems•Omaha, NE

4d•Hybrid

About The Position

We are seeking an IT Business Analyst to join a highly visible technology team supporting core infrastructure and enterprise platforms within a large, financially stable insurance organization. This role sits on an Agile delivery team and plays a critical part in bridging business needs with technical solutions, particularly within a server, VM, and infrastructure-focused environment. The IT Business Analyst will work cross‑functionally with Product Owners, engineers, infrastructure teams, and QA to understand business processes, document requirements at the user‑story level, and ensure solutions align with both technical architecture and business outcomes. This role requires a strong balance of business analysis expertise and technical understanding, especially around how systems, servers, and access controls interact. This is a 12‑month contract, hybrid onsite in Omaha, NE, supporting initiatives that maintain and modernize critical enterprise infrastructure.

Requirements

2–3+ years of experience as a Business Analyst or IT Business Analyst
Strong experience working in Agile/Scrum environments
Ability to gather and document requirements for technical and infrastructure‑focused projects
Understanding of process flows, system interactions, and access requirements
Experience writing user stories, test cases, and acceptance criteria
Knowledge of testing methods and procedures
Excellent written and verbal communication skills
Ability to work independently while collaborating across teams

Nice To Haves

Exposure to cloud or infrastructure environments (VMs, servers, access controls)
Experience with tools such as JIRA, Azure DevOps, Rally, or similar ALM tools
Familiarity with CI/CD concepts
SQL or data analysis experience
Background in the insurance or financial services industry

Responsibilities

Elicit, analyze, and document business and technical requirements at the user story level
Collaborate closely with Product Owners, SMEs, engineers, and QA within an Agile/Scrum framework
Write and refine user stories, acceptance criteria, and test cases
Assist QA in defining testing scenarios and validating requirements
Create and maintain business, functional, and product documentation
Analyze current‑state and future‑state processes to identify improvement opportunities
Communicate effectively with both technical and non‑technical stakeholders
Handle confidential information with discretion and professionalism
Support an internal “A Team” responsible for VM servers, enterprise infrastructure, and access management
Improve and document end‑to‑end process flows related to infrastructure services and system interactions
Partner with technical teams to translate complex infrastructure concepts into clear, actionable business requirements
Contribute to ongoing technology modernization and stability initiatives in a highly funded IT environment
Enable informed decision‑making by delivering accurate documentation, testing artifacts, and process improvements