IT Business Analyst

Chenega Services & Federal Solutions•Town of Gates, NY

2d•Hybrid

About The Position

Chenega Services & Federal Solutions LLC is seeking an IT Business Analyst to support the Division of Workforce Development (DWD). This role will provide technical and programmatic support for program management activities, including the use of a comprehensive program management system, maintenance and development of data-related policies, and support for fellowship program activities such as data extraction, management, and analysis. The company emphasizes a strong employee benefits program, management engagement, quality leadership, teamwork, performance recognition, and promotion opportunities, encouraging employees to contribute their knowledge and innovative solutions.

Requirements

Bachelor’s degree in a relevant field
7+ years of experience

Nice To Haves

Ability to manage a range of complex projects
Ability to use SAS, R, and Microsoft products (Access, Word, PowerPoint, Excel, Publisher, and SharePoint) for developing, editing, analyzing, and preparing reports.
Demonstrated problem-solving ability
Ability to listen
Ability to work under deadlines
Ability to effectively work in teams and with stakeholders throughout the agency.
Effective communication skills
Strong project management, project coordination and prioritization skills
Ability to recognize client needs
Exceptional organizational and collaboration skills
Capable of taking direction and being adaptable to change
Excellent verbal and written communication skills
Exceptional customer service orientation
Attention to details and deadlines ensuring effective task management

Responsibilities

Use the comprehensive fellowship program and data management system (eFMS) to support program operations and activities, including working with staff on data management, monitoring application activity, addressing technical issues, and preparing data for review.
Manage application data to support reporting of metrics and other requested data to leadership.
Develop and maintain PHWB fellowship program policies and procedures, including updating the eFMS system with current program requirements and operations, performing annual reviews of policies, and preparing Standard Operating Procedures for recruitment, selection, and tracking.
Support quality improvement (QI) and program evaluation efforts by overseeing annual reviews of QI activities, developing an annual QI action plan, and creating progress reports on QI activities and accomplishments.
Maintain a schedule of QI meetings to discuss progress reports and plan future QI activities.
Collect, compile, review, and process fellowship host site and fellow applications, onboarding, and out-processing materials.
Maintain a shared PHWB file management system and data management system.
Fulfill data calls from partners, division staff, and others.
Maintain program materials and data stored electronically.