IT Business Analyst

New Hampshire Retirement System • Concord, NH

3d • $87,000 - $100,000 • Onsite

About The Position

The Business Analyst is responsible for analyzing business processes, identifying requirements, and proposing software solutions to improve efficiency and effectiveness. This role involves collaborating with stakeholders, gathering and documenting business requirements, and ensuring that the application and development team understands and implements these requirements accurately. The Business Analyst acts as a bridge between the business and technical teams, ensuring that NHRS business goals are met through optimized software solutions.

Requirements

• Bachelor’s degree in business administration, or comparable degree.
• Minimum of five years’ experience as a Business Analyst.
• Proficiency with business analysis tools such as Microsoft Excel and SQL for data extraction, modeling, analysis, cleaning and validation.
• Proficiency with process modeling tools like Microsoft Visio or Lucidchart to build understanding, communicate current and future workflows and analyze efficiencies.
• Ability to create clear, compelling decks using PowerPoint or similar software.
• Proficiency in business analysis tools and techniques, including requirements gathering, process modeling, and data analysis.
• Strong analytical and problem-solving skills with the ability to think critically and strategically.
• Excellent communication and interpersonal skills, with the ability to effectively communicate complex concepts to technical and non-technical audiences.
• Ability to work independently and as part of a team, managing multiple priorities and meeting deadlines.
• Maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
• Communicate with others to exchange information (Constantly).
• Analyze accuracy, neatness, and thoroughness of the work assigned (Constantly).
• Requires computer responsibility which involves extensive use of keyboard, mouse and monitor, and repeat motions that include the wrist, hands, and/or fingers (Constantly).

Nice To Haves

• Experience within a pension system or in the financial services industry.
• Skilled use of BI tools like Power BI or Tableau for data analysis and reporting.
• API literacy.
• Experience in Agile environments.
• Familiarity with relevant pension or financial regulations.
• Knowledge of project management tools and methodologies.
• Familiarity with pension administration systems, regulatory requirements, and industry standards.

Responsibilities

• Analyze business processes, identify requirements, and propose software solutions to improve efficiency and effectiveness.
• Collaborate with stakeholders, gather and document business requirements.
• Ensure that the application and development team understands and implements requirements accurately.
• Act as a bridge between business and technical teams.
• Identify potential project risks, assess their impact, and implement risk mitigation strategies.
• Ensure compliance with financial and data privacy regulations.
• Collaborate with the Project Management Office (PMO) and escalate risks when necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level