IT Business Analyst Senior, Intact Lab

Intact FC • Montreal, QC

2d • Hybrid

About The Position

As a Technical Business Analyst, you will play a key role as an interpreter and facilitator between the Development, Quality Assurance, IT teams, and business partners. You will be part of a small team whose mission is to create and continuously improve a test data management and testing capability tool to make our Development and Quality Assurance teams faster, more autonomous, and more efficient. The product covers two complementary components: Test data management and creation, including the creation of anonymized insurance policies via internal tools to be enhanced. A WireMock-based Mock Server, usable through a UI interface or via the backend (API), enabling REST and GraphQL responses to be mocked in order to stabilize and speed up testing (integration, E2E, regression). Our solution is developed in Kotlin (a Java background is sufficient to succeed in the role).

Requirements

• Experience in a web environment and understanding of API integrations.
• Strong knowledge of REST and a good understanding of GraphQL (or a strong ability to ramp up).
• Comfortable in a technical context; Kotlin is a plus, Java is sufficient.
• Bilingualism (French and English) - Need to interact regularly with colleagues from across the country.
• Must be eligible to work in Canada.

Responsibilities

• Gather and formalize the needs of Dev/QA teams for the Mock Server: use cases (dynamic mocks, matching rules, scenarios, latency, errors, versions), governance, and best practices.
• Define UI and API (backend) user journeys: creating/managing mocks, enabling/disabling, environment-based management, sharing and reuse.
• Write user stories and acceptance criteria covering REST and GraphQL (queries, headers, payload, variables, status codes, timeouts).
• Collaborate with developers to frame functional/technical choices around WireMock (templates, mappings, priorities, recordings, etc.) and ensure alignment with QA needs.
• Contribute to the acceptance testing strategy and to validating mock scenarios (including happy path + error cases).

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more
• Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 12%
• Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
• Defined benefit pension plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed