Senior IT Business Analyst

Computershare • Minneapolis, MN

3d • $88,000 - $120,000 • Hybrid

About The Position

Computershare has an exciting opportunity for a permanent full-time Senior IT Business Analyst, to join our Computershare Corporate Trust (CCT) Technology team. In this position, you’ll be based in either the Charlotte, NC, Minneapolis, MN, or Columbia, MD office for a minimum of three days a week, with the flexibility to work from home for some of your working week. As the Senior IT Business Analyst, you will be responsible for partnering with product managers and project teams to define business requirements and to meet project objectives. You will ensure that requirements are within our business standards and guidelines and align with our business strategy and objectives. You will be performing business analysis and administrative tasks to assist with the enhancement and maintenance of applications managed by the Enterprise Systems team. You will also effectively manage risks associated with projects and scrum teams, including compliance with applicable laws, rules, and regulations; and adherence to internal Computershare policies, procedures, and controls. Lastly, you will be part of a cross-functional Agile delivery team which creates customer-oriented solutions aligned to the overall Computershare and Technology strategy.

Requirements

• Good communication skills and ability to provide clear verbal and/or written communications in response to queries.
• Highly skilled at working with stakeholders, including building strong relationships and confidence while setting expectations and meeting commitments to increase customer satisfaction.
• Eye for detail, and ability to respond to problems by identifying and proposing solutions through analysis.
• 5+ years of IT industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 3+ years of Senior IT Business Analyst experience.
• Ability to manage large-scale initiatives and effectively partner with stakeholders across business and technical teams.
• Ability to negotiate, influence, and collaborate to build successful relationships.
• Ability to synthesize data to form a story and align information to contrast or compare to industry perspective and historical business trends.
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.
• 4+ years of experience with SQL.
• Experience using advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills.
• Previous experience working within an agile environment.
• Applicants must be authorized to work in the U.S. We do not provide visa sponsorship for this role.

Nice To Haves

• Relevant certification.
• Degree in IT, or related discipline such as maths or science.
• Experience in Financial Services industry.
• Agile and Azure ADO experience regulated organizations.
• Strong working experience of database development with Relationship Database Management Systems (RDBMS) such as Oracle or SQL Server.
• Experience with Purview.

Responsibilities

• Partnering with product managers and project teams to define business requirements and to meet project objectives.
• Ensuring that requirements are within business standards and guidelines and align with business strategy and objectives.
• Performing business analysis and administrative tasks to assist with the enhancement and maintenance of applications managed by the Enterprise Systems team.
• Effectively managing risks associated with projects and scrum teams, including compliance with applicable laws, rules, and regulations; and adherence to internal Computershare policies, procedures, and controls.
• Being part of a cross-functional Agile delivery team which creates customer-oriented solutions aligned to the overall Computershare and Technology strategy.
• Working with operations and technical teams to research and resolve production issues.
• Communicating, collaborating and negotiating with key stakeholders (e.g. Value Stream Leader, LOB, Legal, Compliance, etc.).
• Managing and prioritizing the scrum’s backlog and working with the team to plan stories for upcoming sprints.
• Determining acceptance criteria for final UAT code.
• Obtaining appropriate buy-in on difficult decisions and solving complex issues, especially when there isn’t agreement amongst stakeholders.
• Documenting high-level requirements for further refinement, including preparation of user stories.
• Supporting estimates for User Stories based on the relative sizing scale used in your team.
• Accurately capturing information in a format that stakeholders can understand, review and validate.

Benefits

• Paid parental leave
• flexible working
• caring and inclusive culture
• Health and wellbeing rewards that can be tailored to support you and your family
• paid time off
• observed holidays
• medical, dental and vision plans
• 401k matching
• setting aside salary to purchase shares in our company
• tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
• short and long-term disability benefits
• life insurance
• supplemental life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior