About The Position

The IT Business Analyst II provides process, design, and analysis support for developing solutions for interfacing business applications. This role drives the requirements elicitation process for work efforts of all sizes and complexities and works in an indirect leadership capacity to influence collaboration, communication, and outcomes of various initiatives. The Business Analyst II leads all phases of systems analysis, up to the enterprise level, for the organization's business processes and systems. Additionally, the position involves providing project and portfolio management for smaller projects and business enhancements, serving as a key liaison between the Line of Business (LOB) and the Technology Delivery team.

Requirements

  • Serve as a key liaison between the Technology Delivery team and LOBs.
  • Collaborate with peer groups in Technology and LOBs to identify, document and communicate business needs and provide technology solutions.
  • Work closely with business stakeholders to understand business processes and strategies.
  • Establish project and work requests requirements using document, business process and workflow analysis. Ensure all stakeholders are involved in requirements gathering activities.
  • Facilitate requirements elicitation sessions and walkthroughs with appropriate stakeholders to plan, elicit, capture, analyze and validate business, functional and technical requirements
  • Perform current state analysis of existing business processes, systems, applications and functions. Work with teams to generate possible solutions.
  • Prepare user interface diagrams, business process and workflow diagrams in support of small work requests (enhancements) or large scale project implementations.
  • Understand the long-term business objectives and suggest strategies to meet those objectives and introduce technical innovations, as needed.
  • Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing of a solution that meets the business requirements.
  • Assist/coordinate pre-planning activities (e.g. business case, project estimate, project risk assessment, stakeholder analysis, draft charter, budgets, metrics).
  • Facilitate routine meetings with business stakeholders to provide updates on in-flight initiatives.
  • Attend business unit management meetings, as needed.
  • Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects.
  • Observe and ensure strict adherence to all Technology and Truist policies and standards (e.g. Systems Development Life Cycle (SDLC), Change Management).
  • Coach and mentor junior level Business Analysts.

Nice To Haves

  • An understanding of current trends in technology
  • Ability to read, analyze and interpret technical data
  • Project Management Institute (PMI) or International Institute of Business Analysis (IIBA) certification
  • Proficient in the use of Microsoft Visio, PowerPoint and Excel graphs to prepare executive level presentations

Responsibilities

  • Serve as a key liaison between the Technology Delivery team and LOBs.
  • Collaborate with peer groups in Technology and LOBs to identify, document and communicate business needs and provide technology solutions.
  • Work closely with business stakeholders to understand business processes and strategies.
  • Establish project and work requests requirements using document, business process and workflow analysis. Ensure all stakeholders are involved in requirements gathering activities.
  • Facilitate requirements elicitation sessions and walkthroughs with appropriate stakeholders to plan, elicit, capture, analyze and validate business, functional and technical requirements
  • Perform current state analysis of existing business systems, applications and functions.
  • Prepare user interface diagrams, business process and workflow diagrams in support of small work requests (enhancements) or large scale project implementations.
  • Understand the long-term business objectives and suggest strategies to meet those objectives and introduce technical innovations, as needed.
  • Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing of a solution that meets the business requirements.
  • Assist/coordinate pre-planning activities (e.g. business case, project estimate, project risk assessment, stakeholder analysis, draft charter).
  • Facilitate routine meetings with business stakeholders to provide updates on in-flight initiatives.
  • Attend business unit management meetings, as needed.
  • Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects.
  • Observe and ensure strict adherence to all Technology and Truist policies and standards (e.g. Systems Development Life Cycle (SDLC), Change Management).
  • Coach and mentor junior level Business Analysts.

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • disability
  • accidental death and dismemberment
  • tax-preferred savings accounts
  • 401k plan
  • no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment
  • 10 sick days (also prorated)
  • paid holidays
  • defined benefit pension plan (depending on the position and division)
  • restricted stock units (depending on the position and division)
  • deferred compensation plan (depending on the position and division)

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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