IT Business Analyst I

Grand Canyon Education•Phoenix, AZ

About The Position

Grand Canyon University is currently seeking an IT Business Analyst. As a Business Analyst you are responsible for meeting with stakeholders, understanding functional needs and desired outcomes, communicating needs (typically in form of user stories) to the impacted team(s) and effectively tracking relevant items through the Software Development Life Cycle. This includes, but is not limited to helping prioritize work along with participating in functional testing to confirm that desired outcomes are aligned to the long-term vision. As a business analyst, you are a change agent. You will help facilitate the gathering of strategic ideas which are then translated into actionable user stories. You will also help prioritize and track requests, and test and deliver solutions to the business.

Requirements

Bachelor’s degree in business or information technology or minimum of one year of professional experience defining business requirements for software applications
Application of Microsoft Office Suite
Experience with Microsoft Excel
Working knowledge of entire development process, including specification, documentation, quality assurance, and production support
Ability to work on multiple projects simultaneously
Ability to work independently and in teams as well as ability to work with a diverse group of stakeholders
Strong communication and interpersonal skills and ability to build and maintain business relationships
Customer-focused and able to act with tact, diplomacy and professionalism
Willingness to explore processes and systems in depth to produce evaluations and documentation
Ability to translate information between technical and business teams, ensuring expectations are clear on both sides
Proficient with the MS Office Suite of products
Willingness to incorporate feedback from management and senior business analysts
Basic understanding of how to translate technical requirements to nontechnical stakeholders
Aptitude for solving problems and managing process flow
Basic understanding of Agile SDLC methodology and the ability to articulate that understanding to stakeholders
Professional demeanor with the ability to demonstrate dedication and support for IT’s business objectives in support of GCU
Basic understanding of the development process including specification, documentation, quality assurance, and production support

Nice To Haves

Advanced Excel Skills
Software Applications: Sharepoint, BizTalk, Microsoft Dynamics (CRM)

Responsibilities

Elicit requirements from stakeholders using a variety of tools
Critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from underlying needs
Communicate and collaborate with external and internal customers to analyze informational needs and functional requirements and provide user stories, interface design documents, and screen mock-ups
Engage in multiple initiatives simultaneously
Work independently with stakeholders and users to define concepts
Update management regarding issues, concerns, and progress statuses
Develop requirements specifications according to team standards
Collaborate with development and other subject matter experts to analyze tradeoffs between usability and performance needs
Support business users in the evaluation, integration and utilization of software tools that streamline business processes and enable better decision making
Help coordinate user acceptance testing
Help manage the release process
Support management and senior business analysts in achieving business goals, and applying departmental guidelines and processes
Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University