IT Asset Program Manager
About The Position
An IT Asset Program Manager provides leadership for the enterprise IT Asset Management (ITAM) program, overseeing hardware, software, and mobile/telecom assets. This role partners closely with Architecture and ServiceNow Platform teams through a shared ownership model to ensure accurate, reliable asset data that supports the CMDB and IT service management processes. Success in this role requires strong relationship‑building and communication skills, the ability to collaborate across teams, keen attention to detail, sound judgment, and the capability to influence stakeholders and drive shared accountability in a matrixed environment.
Requirements
- Bachelor’s degree in information technology, Business Management, or a related discipline, 8+ years of experience in IT Asset Management (hardware, software, telecom) in a mid-to-large enterprise, or an equivalent combination
- Strong knowledge of software licensing models, audits, and renewal management
- Experience partnering cross-functionally without direct authority
- Demonstrated success in vendor negotiation and lifecycle optimization
Nice To Haves
- Experience integrating endpoint discovery tools (e.g., SCCM/MECM)
- Experience with ServiceNow ITAM & CMDB in a shared governance model
- ITAM certifications (CAMP, CHAMP, CSAM, CITAM, CMAM, CITAD)
- Experience supporting distributed or field-based operations
Responsibilities
- Own end-to-end lifecycle management for hardware, software, and telecom assets (procurement through retirement)
- Lead the enterprise IT Asset Management operating model, including standards, lifecycle states, controls, and governance
- Manage software licensing, renewals, audits, and compliance to reduce risk and optimize cost
- Drive vendor relationships, contract renewals, and cost-saving negotiation strategies
- Partner with Architecture & ServiceNow Platform teams to ensure asset data quality and lifecycle alignment feeding the CMDB
- Collaborate with endpoint teams in an SCCM/MECM environment to support accurate discovery and inventory
Benefits
- Health, Dental, and Life Insurance
- Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
- Short- and Long-Term Disability Insurance
- 401(k) Retirement Plan
- Legal Assistance and Identity Theft Protection Plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
