IT Asset Manager

EagleBank•Silver Spring, MD

1d•$95,191 - $156,479

About The Position

We are a values-driven organization putting Relationships FIRST. EagleBank (NASDAQ – EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers. EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships. Are you passionate about technology, operational excellence, and maximizing the value of IT investments? As an IT Asset Manager, you will play a critical role in overseeing the lifecycle of the organization's technology assets, ensuring they are effectively managed, optimized, and aligned with business objectives. In this highly visible role, you will lead asset management strategies across hardware, software, licensing, and technology inventory, partnering with stakeholders throughout the organization to drive efficiency, compliance, and cost optimization. You will play a crucial role in supporting cybersecurity risk reduction, regulatory compliance, operational efficiency, and maximizing the value of technology investments. This is an excellent opportunity for a detail-oriented professional who enjoys combining technology, analytics, and process improvement to deliver measurable business value.

Requirements

Bachelor’s Degree in Arts/Sciences (BA/BS) in Information Technology, Computer Science, or related field
4 years experience will be considered in lieu of degree
5 years IT Asset Management with a focus on both software and hardware assets and demonstrated knowledge of technology lifecycle
Certification in ITIL Foundation and demonstrated experience implementing ITIL practices
Previous asset management platform experience; ServiceNow asset management experience strongly preferred
Proficiency in using ServiceNow for IT asset management
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills

Nice To Haves

Third-party vendor management experience is a plus

Responsibilities

Develop and implement strategies for the procurement, deployment, utilization, and retirement of IT assets.
Monitor and optimize asset usage to ensure cost-effectiveness and alignment with organizational goals.
Conduct regular audits to maintain accurate and up-to-date asset records.
Work proactively with Procurement and TPRM to keep inventory records accurate and aligned.
Create and maintain processes, procedures, and controls for hardware and software asset management.
Track software licenses, ensuring compliance with licensing agreements.
Coordinate with relevant stakeholders to assess software needs and make recommendations for procurement or retirement.
Maintain an inventory of hardware assets, tracking their deployment, utilization, and decommissioning.
Develop and report on inventory management metrics.
Implement best practices for hardware maintenance, upgrades, and replacement.
Perform hardware and software audits.
Utilize ServiceNow platform for effective IT asset management, configuration management, and incident tracking.
Leverage ServiceNow reporting and analytics to provide insights into asset performance and usage.
Implement ITIL best practices for Service Asset and Configuration Management (SACM).
Ensure alignment of asset management processes with ITIL framework.
Manage relationships with third-party vendors, negotiating contracts and ensuring compliance with service level agreements.
Evaluate vendor performance and recommend improvements or changes as needed.
Manage the creation and tracking of purchase orders using ServiceNow.
Perform audit and reconciliation of purchases.