IT Asset Management Intern
About The Position
The IT Asset Management Intern will support Upbound Group’s ITAM program as its software portfolio grows. The role offers hands-on experience in enterprise software management, licensing, compliance, and operational governance. The intern will help manage software entitlements and documentation, support compliance and audit readiness, track software approaching or past end-of-support/end-of-life status, improve inventory data quality, contribute to cost optimization, and prepare reports and metrics. The internship is based at the corporate headquarters in Plano, Texas, for the entire ten-week summer program.
Requirements
- Strong academic performance.
- Strong Microsoft Office skills.
- Attention to detail.
- Analytical and problem-solving mindset.
- Ability to research and document findings independently.
- Strong organizational and communication skills.
- Ability to manage multiple tasks and priorities.
- Curiosity and willingness to learn enterprise IT processes.
- Ability to work at the corporate headquarters in Plano, Texas, throughout the entire ten-week summer intern program.
- Must be authorized to work in the U.S.; employment-based immigration sponsorship, including OPT or CPT, is not offered.
Nice To Haves
- Cumulative GPA of 3.2 or higher.
- Interest in IT Asset Management (ITAM).
- Interest in data analytics and reporting.
- Interest in IT governance and operational excellence.
- Interest in enterprise technology operations.
Responsibilities
- Collect and organize software purchase records, contracts, renewals, invoices, and licensing documentation.
- Research and validate software entitlements across multiple vendors.
- Reconcile purchased licenses against deployed software inventories.
- Assist with creating and maintaining a centralized software entitlement repository.
- Support software compliance reviews and internal software true-up activities.
- Gather evidence and documentation for vendor audits.
- Identify licensing gaps, over-deployment, and unused licenses.
- Identify applications approaching or past end-of-support or end-of-life status; research vendor lifecycle information and document support timelines.
- Maintain dashboards and reports of unsupported software.
- Validate software inventory data from Service Now and identify duplicate, unauthorized, or obsolete entries.
- Support software normalization, categorization, and data cleanup to improve asset record accuracy.
- Identify unused or underutilized software licenses and assist with license harvesting, consolidation, and optimization initiatives.
- Support renewal preparation and software spend analysis.
- Create and maintain software asset management reports and track compliance, license utilization, EOS/EOL counts, remediation progress, and renewal forecasts.
- Support leadership reporting and audit-readiness documentation.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
