IT Asset Coordinator
About The Position
We are seeking an IT Asset Coordinator for a rapidly scaling robotics company to own the physical lifecycle of hardware across client deployments and internal operations. This role is responsible for receiving, staging, tracking, shipping, and returning equipment — ensuring that every device is accounted for, properly configured for handoff, and delivered to the right place at the right time. The IT Asset Coordinator will work closely with project managers, engineers, and procurement to bridge the gap between what's been ordered and what's physically in hand. This role is ideal for someone who is organized, hands-on, and takes pride in keeping operations running cleanly behind the scenes.
Requirements
- 2–4 years of experience in technical asset management, logistics coordination, or hardware operations
- Hands-on experience receiving, staging, and shipping technology equipment
- Strong organizational skills with the ability to manage multiple open shipments and asset records simultaneously
- Comfort working in a physical warehouse or staging environment alongside an office or field setting
- Attention to detail when matching received equipment against purchase orders, BOMs, and serial number records
- Clear communication skills when coordinating with internal teams on hardware readiness and timelines
Nice To Haves
- Experience working in an MSP, IT services, or technology deployment environment
- Familiarity with networking hardware such as firewalls, switches, routers, or wireless access points
- Experience with ServiceNow
- Experience with barcode scanning, asset tagging, or inventory management tools
- Exposure to procurement workflows and purchase order processes
Responsibilities
- Receiving, inspecting, and logging all inbound hardware shipments against purchase orders and BOMs
- Maintaining accurate physical and system-level inventory of all equipment across staging, storage, and deployment
- Preparing and staging hardware for hundreds of client deployments, including labeling and documentation
- Coordinating outbound shipments and equipment deliveries to client sites or field engineers
- Managing RMA processes, warranty returns, and equipment retrieval at end of deployment
- Tracking asset status throughout the full lifecycle — from receipt to decommission — within ServiceNow
- Coordinating with procurement to flag discrepancies between ordered and received equipment
- Working with project managers and engineers to ensure hardware is ready and available ahead of deployment windows
- Maintaining a clean, organized staging and storage environment
- Identifying operational gaps in asset tracking or logistics workflows and recommending improvements
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Certification reimbursement and professional development support
- Paid time off and company holidays
- Flexible work arrangements where applicable
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
