IT Asset Administrator I

HDR•Omaha, NE

About The Position

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. As part of HDR, Inc. Global Technology Group's IT Asset Management department, the IT Asset Administrator I will ensure proper management of assets throughout the IT Asset Lifecycle.

Requirements

Bachelor's degree in Computer Science, Management Information Systems, related technical area, or the relevant combination of education and relevant experience
Good communication skills and attention to detail
Ability to interact with customers in a professional manner when providing support for customer problem resolution
Self-starter able to perform assigned administration tasks with minimal supervision
Attitude and commitment to being an active participant of our employee-owned culture

Nice To Haves

Experience in large corporate environment
Familiar with ServiceNow or other similar asset management databases
General IT knowledge of major hardware and software providers and products
ServiceNow Certified System Administrator certification

Responsibilities

Own monthly cost allocation of Enterprise software products, Azure, telecom, etc.
Maintain accurate inventories of tracked assets (hardware, software, etc.)
Create custom reports for specific internal projects as required
Communicate with internal and external stakeholders in an open and timely manner, providing all needed information and support
Work with internal audit team to provide audit support as needed
Work with the procurement teams as needed to ensure orders are processed accordingly
Complete requests for IT assets in ServiceNow
Contribute to creation of team documentation
Participate in group coordination and project planning calls
Work in a fast-paced environment where priorities change frequently to meet business needs
Demonstrate professionalism in every aspect of work performance including a positive, enthusiastic attitude
Perform other duties as needed