IT Applications Specialist

Ahern•Fond du Lac, WI

3d•Hybrid

About The Position

We’re seeking a motivated and detail-oriented Applications Specialist to join our IT team. This position can be based out of any of our Wisconsin offices and offers the opportunity to play a key role in maintaining and enhancing our construction management and service ERP system. In this role, you’ll partner with internal teams and external vendors to enhance the systems that keep our business running smoothly. You’ll help plan, develop, test, and implement system improvements and upgrades; troubleshoot issues through second-level support; and look for ways to improve the overall user experience. You’ll also have the opportunity to write queries, create SSRS reports, manage process automations using RPAs and other technology, perform some script writing, and develop documentation that supports business needs and enables users to work more efficiently. As you grow in this position, you’ll gain a deep understanding of our business operations and processes, using that knowledge to guide and empower users to make the most of our technology tools.

Requirements

Organized, analytical, and a problem solver
Enjoys collaborating with others to make technology work better
Strong SQL skills
Attention to detail
Ability to communicate clearly with both technical and non-technical users

Nice To Haves

Degree in Information Technology or a related field
1–2+ years of ERP support experience

Responsibilities

Maintain and enhance construction management and service ERP system
Partner with internal teams and external vendors to enhance systems
Plan, develop, test, and implement system improvements and upgrades
Troubleshoot issues through second-level support
Improve overall user experience
Write queries
Create SSRS reports
Manage process automations using RPAs and other technology
Perform script writing
Develop documentation that supports business needs and enables users to work more efficiently
Gain a deep understanding of business operations and processes
Guide and empower users to make the most of technology tools