IT Application Manager

New Mexico Mutual Casualty Company•Albuquerque, NM

5d•Onsite

About The Position

The IT Applications Manager position is responsible for management and support of a portfolio of applications and technology solutions. This role oversees the IT department’s software development, integration, and IT business & systems analyst efforts. This position ensures the company’s core systems reflect the evolving needs of the company’s business users. This position facilitates the interaction between IT development and IT Analyst staff and the various business units across the organization. This position participates in the design, development, and maintenance of integrations related to the company’s core systems. Oversees day-to-day activities of the IT Application Team which includes software developers, business analysts, web administrator, technical lead, and systems analyst staff.

Requirements

BA/BS from accredited 4-year college/university in Computer Science, Management, or related field required, Master’s degree preferred.
Seven+ years of related experience in a corresponding field, preferably in workers’ compensation or other P&C insurance environment
Strong analytical and problem-solving skills.
Strong organizational skills.
Ability to manage multiple, high-priority tasks simultaneously.
Ability to guide team, and work with others to accomplish goals; ability to communicate and interact well with other disciplines.
Strong attention to detail.
Ability to work effectively with technical and non-technical personnel.
Excellent verbal and written communication skills.
MS Office (Word, Excel, PowerPoint, Outlook), Oracle (11g - current versions)
Business process modeling/data modeling tools

Nice To Haves

Preferred-Guidewire (Gosu and general knowledge)

Responsibilities

Develop and manage staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies.
Ensure the company’s core business systems are modified according to the changing requirements of the business.
Drives stakeholder satisfaction by delivering quality applications and support with controlled and planned change management.
Communicates project status to various levels of management.
Maintain oversight of a portfolio of IT projects and associate resource allocation.
Act as a liaison between IT department and other business departments.
Oversee vendor partners.
Oversee requirements gathering and scope definition efforts across the department.
Use knowledge of best practices to offer advice on business process enhancement.
Ensure the company’s business systems are covered in terms of disaster recovery and business continuity.
Support the IT Director with the oversight and development of short and long-term IT projects.
Other duties as assigned.