IT Applications Engineer
About The Position
Build, support, and enhance the technology solutions that keep Liberty Dental Plan running smoothly. If you're a seasoned IT professional who enjoys solving complex application challenges, collaborating across teams, and working with modern cloud and integration technologies, we invite you to join our growing technology team. The IT Applications Engineer is a senior-level technology professional responsible for maintaining assigned business applications and ensuring their successful operation across production and non-production environments. This role partners closely with vendors, analysts, developers, and business stakeholders to support application performance, troubleshoot issues, manage deployments, and drive continuous improvement. You will have the opportunity to work with Azure cloud services, .NET applications, SQL databases, APIs, web applications, and secure file transfer technologies, including MOVEit Transfer.
Requirements
- Bachelor's degree in Computer Science, Software Engineering, or a related field and four (4) years of related IT experience; or six (6) years of related IT experience in lieu of a degree.
- Experience deploying, testing, maintaining, and supporting software applications.
- Strong understanding of software engineering principles, algorithms, data structures, and software architecture.
- Experience debugging and optimizing applications for performance and reliability.
- Working knowledge of Azure cloud services and Windows-based application platforms.
- Experience supporting .NET applications and SQL databases, including troubleshooting, configuration, and deployment.
- Understanding of web application architecture, APIs, integrations, application configuration, and environment management.
- Ability to review code changes, identify risks and defects, and coordinate remediation efforts.
- Experience investigating application issues, managing support tickets, and coordinating resolutions across technical and business teams.
- Knowledge of FTP, SFTP, FTPS, and secure file transfer concepts.
- Ability to work effectively with vendors, business partners, and cross-functional teams.
- Strong analytical, communication, collaboration, and problem-solving skills.
- Adaptability and willingness to learn emerging technologies and tools.
Nice To Haves
- Preferred experience supporting MOVEit Transfer and Automation.
Responsibilities
- Maintain assigned IT applications by coordinating with vendors, reviewing code changes, supporting releases, and ensuring application stability across all environments.
- Install, configure, and validate applications in development, testing, staging, and production environments.
- Investigate, prioritize, and help resolve application defects in partnership with vendors and internal teams.
- Assist with triage and resolution of application issues reported in production or lower environments, including tickets related to application behavior, access, integrations, and configuration.
- Coordinate technical reviews, testing outcomes, deployment readiness, and support activities for externally developed applications and enhancements.
- Support internal development efforts, including code reviews, defect remediation, configuration updates, and application enhancements.
- Apply technical expertise in Azure, Windows platforms, .NET, SQL, APIs, and web applications to support application maintenance and troubleshooting.
- Support secure file transfer services, including FTP, SFTP, FTPS, and MOVEit technologies.
- Work with vendors and external partners on account setup, access troubleshooting, upgrades, configuration changes, and operational support needs.
- Learn and adopt new technologies and tools as they are incorporated into the application environment.
Benefits
- Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options - including an HDHP with HSA eligibility.
- 100% employer-paid dental insurance and low-cost vision coverage for employees and dependents.
- 401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial advice.
- Short-term disability and a variety of voluntary benefits, including accident, critical illness, and hospital indemnity insurance.
- Generous paid time off, including vacation and sick leave with rollover options, plus 10 paid company holidays and a wellness day.
- Company-paid life insurance, tuition reimbursement, an employee perks program, and flexible work options for eligible positions.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
