AD, IT Application Architect - Digital Patient Services

BoehringerPRD•Brampton, ON

3d•Hybrid

About The Position

As the Associate Director, IT Application Architect – Digital Patient Services, you will serve as a strategic technology leader responsible for defining and delivering the application architecture that powers Boehringer Ingelheim’s digital patient engagement ecosystem. This role is accountable for designing scalable, secure, and compliant application architectures that enable seamless, patient-centric experiences across the full patient journey—from onboarding and access to therapy adherence and ongoing support. You will operate at the intersection of business, data, and technology, translating patient-experience strategies into robust, composable digital platforms aligned with enterprise architecture, regulatory requirements, and global IT strategy. As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

Requirements

Bachelor degree from an accredited institution with four-plus (4+) years IT experience
In lieu of a degree, 10+ years IT experience; 7+ years in application architecture
Experience with digital platforms, AI platforms, and cloud technologies
Expertise with Integration patterns (Platform Events, Async APIs, REST/SOAP, Mulesoft/Axway), MDM/identity, and governed data sharing.
Strong expertise in APIs, microservices, and data architecture
Experience in regulated environments (HIPAA, GDPR)
Must be legally authorized to work in the United States without restriction.
Must be willing to take a drug test and post-offer physical (if required).
Must be 18 years of age or older.

Nice To Haves

Healthcare/pharma or patient services experience preferred
Familiarity with adjacent stack components (e.g., Salesforce Health Cloud, Marketing Cloud, Agent Force, Veeva Align/Vault, Drupal, Adobe Target, enterprise MDM) in pharma patient services ecosystems.
Knowledge of commercial pharma data providers e.g. IQVIA, Symphony, Komodo and specialty pharmacies
Understands HCP and HCO data including mastering, affiliations, and alignments

Responsibilities

Define target application architecture, standards, and design governance for patient platforms.
Enable end-to-end digital patient ecosystems, translating patient journeys into modular capabilities.
Define APIs, data models, and integrations across patient technology stack, analytics, and external partners.
Ensure HIPAA/GDPR compliance, data privacy, and security-by-design principles.
Drive architecture roadmap; leverage AI/ML and emerging technologies to enhance patient engagement.
Partner with Patient Excellence, Omnichannel, Data Governance, Brand and IT cross functional teams; guide delivery and architecture governance.