IT Analyst

Hunter Douglas•Richardson, TX

1d•$80,000 - $90,000•Onsite

About The Position

Support and optimize business systems and processes. This role bridges the gap between Operations and IT by working closely with internal teams to understand business needs, configure systems, troubleshoot issues, and ensure technology solutions effectively support day-to-day operations.

Requirements

5+ years of experience in a functional IT, systems analyst, or similar role
Strong understanding of business processes (operations, supply chain, manufacturing, or finance preferred)
Experience working with ERP systems (PIC experience is a plus)
Ability to translate business needs into system requirements
Strong problem-solving and analytical skills.
Excellent communication skills with both technical and non-technical stakeholders
Hands-on, self-starter mentality with a focus on execution.
Experience in manufacturing environments (especially indoor/outdoor products or custom fabrication)
Familiarity with reporting tools and basic data analysis (Excel, SQL, or BI tools)
Experience supporting system integrations or working with vendors
Train end users on system functionality and best practices
Strong organizational and time-management skills.

Nice To Haves

PIC experience is a plus

Responsibilities

Serve as the primary liaison between business users and IT for system-related needs
Provide day-to-day support for core business applications (ERP, CRM, or manufacturing systems)
Analyze business processes and recommend system improvements or efficiencies
Configure and maintain system settings, workflows, and user access.
Troubleshoot system issues and coordinate with technical teams or vendors when needed
Assist with system implementations, upgrades, and testing (UAT)
Develop and maintain documentation, including process flows and user guides.
Train end users on system functionality and best practices.
Support data integrity by monitoring, auditing, and correcting system data as needed.