DCTC IT Analyst

Stevens Institute of Technology•Hoboken, NJ

15h

About The Position

The DCTC IT Analyst will collaborate with the internal team to gather and analyze business requirements. This role involves designing and developing custom applications and workflows using Zoho Creator, and implementing and maintaining data integrations and APIs to connect with third-party systems. The IT Analyst will also maintain and update organizational databases, ensuring data accuracy, completeness, and consistency. Responsibilities include performing data entry, validation, and basic data cleaning to support reliable reporting and analysis. Additionally, the role provides basic IT support, including troubleshooting user access, software issues, and system navigation. The IT Analyst will monitor and respond to internal requests promptly, ensuring timely resolution of data and system needs. This position also involves documenting processes, assisting in improving workflows to enhance data management and system efficiency, and providing technical training to clients and end-users.

Requirements

Highly responsive, reliable, and able to manage multiple requests effectively.
Motivated self-starter with strong attention to detail.
Strong organizational and time management skills.
Comfortable learning new tools and systems quickly.
Clear and professional communication skills.

Nice To Haves

Experience with Zoho Creator.
Experience with data integrations and APIs.
Database maintenance and update experience.
Data entry, validation, and cleaning skills.
IT support and troubleshooting experience.
Process documentation and workflow improvement experience.
Technical training delivery experience.

Responsibilities

Collaborate with internal team to gather and analyze business requirements.
Design and develop custom applications and workflows using Zoho Creator.
Implement and maintain data integrations and APIs to connect with third-party systems.
Maintain and update organizational databases, ensuring data accuracy, completeness, and consistency.
Perform data entry, validation, and basic data cleaning to support reliable reporting and analysis.
Provide basic IT support, including troubleshooting user access, software issues, and system navigation.
Monitor and respond to internal requests promptly, ensuring timely resolution of data and system needs.
Document processes and assist in improving workflows to enhance data management and system efficiency.
Provide technical training to clients and end-users.