IT Analyst

Ripley Entertainment • Myrtle Beach, SC

4d • Onsite

About The Position

The IT Department has an exciting opportunity for a full-time IT Specialist to join our team. This candidate will be self-driven, a quick learner, and possess solid technical skills. Reporting to the IT Manager, the IT Specialist is responsible for assisting with technology needs by performing software installations, setting up personal computers, and point-of-sale systems. The IT Specialist will work under the direction of the IT Manager to support the day-to-day operations of Ripley’s attractions.

Requirements

• 1-3 years relevant IT experience
• Hands-on computer experience.
• Knowledge of PC hardware, Windows 7 Pro operating system, and POS equipment.
• Ability to troubleshoot and work remotely.
• Must be a detail-oriented person.
• Understanding of configuration changes and their up/downstream impacts.
• Analytical and problem-solving skills.
• Excellent oral and written communication skills; and interpersonal skills.
• Self-starter and ability to work under general direction and the ability to follow directions when given.

Responsibilities

• Support client PCs, printers, Point of Sale (POS) computers, and assigned help desk tickets.
• Install, maintain, and troubleshoot various end-user software (e.g., Windows, MS Office Suite, Adobe).
• Maintain turnstiles, arcade games, security cameras, and audio equipment.
• Manage and prioritize multiple tasks.
• Other job duties assigned by Manager.
• Participation in the on-call support rotation will be required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed