IT Analyst

HK Tech • Salt Lake City, UT

5h • Hybrid

About The Position

Salesforce Developer / IT Analyst Overview We are seeking a highly experienced Salesforce Developer / IT Analyst to support and enhance complex, enterprise-scale Salesforce solutions. This role requires deep hands-on development expertise, strong architectural thinking, and the ability to translate business objectives into scalable, secure technical solutions. The ideal candidate is a strong communicator who can work effectively across engineering teams and business leadership, facilitate Agile delivery, and contribute to systems that handle sensitive, high-impact data. This position is required 80% onsite (4 days onsite), 20% remote a week.

Requirements

• 3+ years of hands-on Salesforce development experience in enterprise environments
• Strong experience designing and developing Salesforce solutions using Java and JavaScript
• Proven ability to produce clear and comprehensive technical documentation
• Demonstrated experience working within Agile or hybrid SDLC environments
• Exceptional communication skills, with the ability to explain complex technical concepts to non-technical stakeholders
• Experience developing and integrating APIs (REST and/or SOAP) with enterprise systems
• Strong understanding of software development security principles, including role-based access control, audit logging, and secure API design
• Direct experience developing or supporting production systems within criminal justice–related domains (e.g., courts, public safety, corrections, parole, or justice information systems)
• Experience working with highly sensitive data and privacy-driven workflows
• Extensive experience developing and customizing ServiceNow , including workflows, business rules, integrations, and platform configuration
• Knowledge of data protection, compliance, and secure system design practices

Nice To Haves

• Salesforce certifications
• Experience working with large-scale enterprise integrations
• Strong background in cross-platform system architecture
• Experience supporting systems with strict compliance, audit, and privacy requirements

Responsibilities

• Design, develop, and maintain enterprise Salesforce solutions using Apex, Visualforce, Lightning, Java, and JavaScript
• Collaborate with business analysts, architects, and stakeholders to gather requirements and translate them into technical designs
• Act as a technical bridge between business leadership and engineering teams, ensuring alignment between strategy and execution
• Facilitate sprint demonstrations and incorporate stakeholder feedback into actionable development plans
• Design, develop, secure, and maintain APIs (REST and/or SOAP) for system integrations
• Integrate Salesforce with enterprise platforms such as identity management, case management, and data exchange systems
• Develop and maintain clear technical documentation including system designs, integration specifications, and deployment instructions
• Provide guidance and mentorship to development team members
• Support Agile or hybrid SDLC environments while ensuring documentation keeps pace with rapid delivery cycles
• Participate in architectural reviews and contribute to long-term platform strategy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed