IT Analyst (Technical Infrastructure)

Caterpillar•Morton, IL

2d•$87,480 - $131,280•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn’t be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a IT Analyst (Technical Infrastructure) in Morton, IL. Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. PSLD is responsible for the worldwide distribution of Cat aftermarket parts, integrated logistics, and global service to develop and support our global dealer network and customers. We’re committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth. Job Summary: As an It Analyst (Technical Infrastructure) you will join the Logistics Information Services (LIS) - Technology & Compliance Services Group within PSLD. This position is one within a team of Server/Storage analysts responsible for designing, building, deploying, maintaining and supporting the Windows/Linux Computing, VMware, Hyper-V, Storage On prem and Azure Cloud solutions at multiple PSLD facilities. This analyst will also work with Server/Storage analysts on the enterprise network team to support some sites. Some travel may be required. Off-shift and weekend implementations/support are required occasionally. Additional Info : This role is located in Morton, IL and does not offer relocation This role is 1st shift This role is 100% on-site with no opportunity for hybrid or remote schedules This role requires up to 15% domestic travel

Requirements

Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
Technology Advising: Knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products, technologies, services and solutions for a specific technology domain.
Hardware Infrastructure: Knowledge of computer architecture and systems programming; ability to design, build and integrate IT hardware into multi-platforms for the organization.
Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

Nice To Haves

Bachelor’s degree in computer programming
Strong knowledge in Windows/Linux based systems
Expertise in virtualization platforms (VMware etc)
Strong teamwork, communication & customer service skills
Cisco, Netapp hardware expertise
Linux certifications
8+ years of professional experience.

Responsibilities

Maintain the infrastructure of IT systems that support the business to function efficiently.
Design solutions by assessing and aligning the current systems to best practices and comply to federal policies and procedures.
Administrate the middleware application server and automated workflow tools; work with server virtualization technologies.
Strong analytical and problem-solving skills for diagnosing complex infrastructure issues and ensuring optimal system performance and capacity.
Proficiency in managing and troubleshooting both Microsoft Windows Server environments and Linux-based systems (e.g., Red Hat, Ubuntu) environments
Expertise in virtualization platforms (VMware etc)
Experience with Azure
Proficiency in scripting languages like Python, or PowerShell to automate server and storage management tasks and deployments.
Experience supporting NAS systems, including NetApp and Dell
Familiarity with security compliance standards, power and cooling systems, and physical server setup and maintenance
Manage updates, upgrades, and other maintenance tasks in both hardware and software areas, to make the network more efficient, cost-effective, and secure.