IT Analyst- Servicenow

INSPYR Solutions • Merrifield, VA

3d • Hybrid

About The Position

The ideal candidate will possess a Bachelor's degree in Information Technology, Business Administration, Finance, or a related field, along with demonstrated experience in Software Asset Management (SAM) and the ServiceNow platform. Key qualifications include: Strong experience with ServiceNow, including Software Asset Management and related platform capabilities. Comprehensive knowledge of Software Asset Management lifecycle processes, including: Software Products and Models Software Entitlements and License Management Software Contracts and Renewals License Reclamation and Optimization End-of-Life (EOL) Proficiency with ServiceNow Performance Analytics, including dashboard development, KPI reporting, trend analysis, and executive-level metrics. Ability to identify automation opportunities, streamline operational processes, and improve data quality and reporting accuracy. Strong analytical, problem-solving, and stakeholder management skills.

Requirements

• Bachelor's degree in Information Technology, Business Administration, Finance, or a related field
• Demonstrated experience in Software Asset Management (SAM)
• Demonstrated experience with the ServiceNow platform
• Strong experience with ServiceNow, including Software Asset Management and related platform capabilities.
• Comprehensive knowledge of Software Asset Management lifecycle processes
• Proficiency with ServiceNow Performance Analytics
• Ability to identify automation opportunities, streamline operational processes, and improve data quality and reporting accuracy.
• Strong analytical, problem-solving, and stakeholder management skills.

Responsibilities

• Software Asset Management lifecycle processes, including: Software Products and Models
• Software Entitlements and License Management
• Software Contracts and Renewals
• License Reclamation and Optimization
• End-of-Life (EOL)
• ServiceNow Performance Analytics, including dashboard development, KPI reporting, trend analysis, and executive-level metrics.
• Identify automation opportunities, streamline operational processes, and improve data quality and reporting accuracy.
• Analytical, problem-solving, and stakeholder management skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level