IT Analyst, Senior - FAA
About The Position
This senior IT Analyst position provides technical support to the FAA’s Infrastructure & Operations Networks Group, helping protect and secure the FAA enterprise network, which supports thousands of users and mission-critical National Airspace System systems. The role provides hands-on support for daily network security operations, cybersecurity initiatives, and infrastructure projects. It requires substantial enterprise firewall expertise, particularly with Check Point environments, and the ability to contribute with minimal training. The position is onsite at the William J. Hughes Technical Center in Atlantic City, New Jersey, with no remote-work option. Travel to FAA field sites is required as needed by clients or the company. Candidates must be U.S. citizens or have been legal residents for three of the past five years and must meet eligibility requirements for a moderate-risk U.S. Public Trust security clearance, including a soft credit check and criminal background check.
Requirements
- At least 8 years of relevant IT experience with a bachelor’s degree, or 12 years of relevant IT experience in lieu of a bachelor’s degree.
- Bachelor’s degree in Information Technology or a related field, unless qualifying through the experience-in-lieu option.
- Recent, hands-on experience administering and managing multiple Check Point firewall clusters in a large enterprise environment.
- Experience supporting firewall environments for organizations with 35,000 or more users.
- Subject Matter Expert-level knowledge of Check Point firewall technologies and the ability to manage multiple clusters with minimal training.
- Strong knowledge of enterprise firewall and network security operations.
- Demonstrated experience identifying, investigating, and remediating cybersecurity incidents.
- Experience developing and improving incident response procedures.
- Experience supporting cybersecurity assessments and compliance efforts.
- Experience tracking and resolving incidents through an enterprise ticketing system.
- Strong written, verbal, and interpersonal communication skills.
- Ability to work independently, manage priorities, and take ownership of projects.
- Must be a U.S. citizen or a legal resident for three of the past five years to meet the stated Public Trust residency requirement.
- Must meet eligibility requirements for a moderate-risk U.S. Public Trust security clearance, including a soft credit check and criminal background check.
- Must work onsite at the William J. Hughes Technical Center in Atlantic City, New Jersey; remote work is not available.
Nice To Haves
- Hands-on Fortinet experience.
- Hands-on Zscaler experience, including ZIA, ZPA, and ZDX.
- Experience working with government customers and cross-functional technical teams.
- ServiceNow or similar enterprise service management experience.
Responsibilities
- Manage multiple Check Point firewall clusters supporting the FAA Internet Access Point (IAP).
- Manage and support the Zscaler Zero Trust platform, including ZIA, ZPA, and ZDX.
- Implement, configure, and manage network security capabilities, including IPS, Anti-Virus, Anti-Bot, DLP, SSL Interception, and Identity Awareness.
- Maintain secure and reliable enterprise network services in coordination with network, security, and operations teams.
- Monitor, prevent, identify, investigate, and remediate cybersecurity events and threats.
- Develop, maintain, and improve incident response procedures.
- Track and resolve cybersecurity and network incidents through an enterprise ticketing system.
- Manage traffic and audit logs and maintain historical data supporting SIEM applications.
- Support annual security assessments and associated remediation activities.
- Track and support resolution of Plan of Action and Milestones (POA&M) items.
- Support Trusted Internet Connections (TIC) compliance activities.
- Participate in annual Cybersecurity Test Facility exercises and support continuous improvement of incident response procedures.
- Work with network, security, operations, and other technical teams to maintain the availability, security, and integrity of enterprise network services.
- Independently manage assigned technical projects and priorities.
- Communicate technical findings, risks, issues, and recommended actions to technical and non-technical stakeholders.
- Travel to FAA field sites as needed by clients or the company.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
