IT Analyst - Rotational

APS•Phoenix, AZ

3d•Hybrid

About The Position

The IT Rotational Analyst role helps power APS’s mission to deliver reliable, affordable, and clean energy by strengthening the technology that supports our operations and customers statewide. Through hands-on experience across multiple IT disciplines, this role contributes to building secure, efficient, and forward-looking systems that enable APS to serve one of the fastest-growing states in the country.

Requirements

Bachelor's degree in Computer Science, Information Management, Information Systems, Data Analytics, Engineering or related field.
Minimum cumulative GPA of 3.0 on a 4.0 scale.
Prior Intern/Co-op experience in IT or equivalent experience.
Excellent troubleshooting and analytical skills, along with strong written and verbal communication skills.
A strong understanding of relational databases & SQL, the Software Development Lifecycle, software QA & testing best practices.

Nice To Haves

Experience working with AVEVA PI systems.
Experience working with agile IT teams.
Good understanding of real time data systems, data collection, systems monitoring, and visualization.
Participation in the APS internship program is highly preferred.
Ability to work independently and in group settings.
Demonstrated ability to lead and motivate others.
Creative problem-solving skills and quick thinking, practical, decision making skills.
Commitment and passion to develop into a cross-functional team member who will make a direct impact on company success.

Responsibilities

Contributing to real IT projects that support core business and operational systems across APS gaining hands-on/real-time experience working on important and challenging projects
Three six-month rotations through infrastructure, applications, and planning/governance teams to build broad technical and business perspective
Responsibilities within each rotation including a combination of assignments, participating in structured learning, and preparing formalized feedback
Troubleshooting and resolving application or production issues that impact users and services
Testing enhancements and fixes to ensure systems are reliable, accurate, and ready for use
Collaborating with mentors and teammates to strengthen communication, presentation, and teamwork skills
Support the design, development, modification, and/or configuration support of applications and programs
Support production systems, analyzes and resolves production problems in a timely manner; resolves end user service requests as assigned
Complete unit test application changes to ensure quality of work; tests new features, enhancements, and defect fixes
Maintain documentation of processes, guidelines, tools, and training aids required to support business unit.
Analyze, debug, and resolve defects in applications
Assist in identifying and evaluating systems and procedures that are cost effective, efficient, reliable, and meet user requirements
Assist in research or analysis that may help in architecture planning