IT Analyst L3
About The Position
Desktop Support Technician | Hanahan, SC (Onsite) We're seeking a Desktop Support Technician to provide hands-on IT support in a fast-paced warehouse and distribution environment. This role will troubleshoot and resolve hardware, software, network, printer, mobile device, and RF scanner issues while supporting Windows systems, Active Directory, Office 365, and ticketing systems. The ideal candidate will have 1+ years of desktop support experience, strong customer service skills, and the ability to work independently in a production-focused environment. Experience supporting logistics, manufacturing, or warehouse operations, along with RF devices, printers, and mobile technology, is highly preferred. This is a contract-to-hire opportunity with a leading organization offering long-term growth and exposure to enterprise-level technology environments.
Requirements
- 1+ years of desktop support experience
- Strong customer service skills
- Ability to work independently in a production-focused environment
Nice To Haves
- Experience supporting logistics, manufacturing, or warehouse operations
- Experience with RF devices, printers, and mobile technology
Responsibilities
- Troubleshoot and resolve hardware, software, network, printer, mobile device, and RF scanner issues.
- Support Windows systems, Active Directory, Office 365, and ticketing systems.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
