Life Insurance - IT Analyst III

Pekin Insurance•Pekin, IL

8d•$82,000 - $111,000•Hybrid

About The Position

The Life Insurance IT Analyst III partners with Product Managers, Product Owners, business units, and technical teams to identify business problems and translate requirements into user stories, features, and testable outcomes. The role will document customer journeys and complex business process flows, with emphasis on Life insurance products and forms. The Life Insurance IT Analyst III will act as the voice of the business, support backlog prioritization, provide developers with business context and clarify requirements, define and execute test cases, participate in planning and release activities, and help ensure product quality and alignment with business strategy. This role will also provide operational support as needed, including activities such as check runs and other business or system support functions.

Requirements

Bachelor’s degree or in Computer Science, Information Systems, Business, or other related fields or 5-8 years equivalent work experience.
Typically requires 5-8 years of experience in the desired field or may have advanced level technical or business work experience
In-depth knowledge of: Requirements elicitation and analysis, Business process mapping; user stories/features; test-case definition and execution, Stakeholder communication/influence, Technical/process writing; ability to absorb complex business and technical information.
In-depth skills in: Analytical and conceptual thinking, Information gathering, planning, and organizing methods and principles, The organization’s goals and objectives, Planning, organizational, and time management, Written and verbal communication including technical writing skills
In-depth ability to: Elicit requirements and performing testing, Translate customer journeys into user stories, Analyze data to draw business-relevant conclusions and in data visualization techniques and tools, Influence stakeholders and work closely with them to determine acceptable solutions, Conduct research on a wide range of computing issues as required, Absorb and retain information quickly, specifically complex technical information, Lead technical teams producing complex solutions, Build controls and manage risk to foster a stable business production environment, Apply original thinking to produce new ideas and innovate
Applicants must be authorized to work in the U.S. without sponsorship now or in the future.

Nice To Haves

Experience in an Agile environment strongly preferred
Life Insurance knowledge is highly preferred, especially life insurance forms and knowledge of business process flows.
FLMI, relevant life insurance industry certifications, or applicable IT/technical certifications are a plus.

Responsibilities

Works with Product Managers, Product Owners, and business units to identify and capture business problems and non-functional requirements
Understands the customer journey and translates into user stories
Ability to absorb and apply complex business and technical information
Identifies stakeholder beliefs to inform requirements prioritization and shares with Product Owner
Ensures accurate translation of business requirements into functionality and features
Guides team decision making and provides business partners with an accurate view of challenges to end-user buy-in under the guidance of Product Managers and Owners
Aligns technology solutions with business strategies comprised of enterprise-wide or the most complex business processes
Understands and applies information and data analysis requirements
Define and supports execution of test cases
Acts as the voice of the business to the technical product team
Educates engineers on a product’s context and drives/ensures product quality and intended use
Prototypes and co-designs for innovative solutions
Identifies opportunities for business-led delivery
Helps employees to make better use of technology and information when necessary
Provides consultative support on business-led technology products and projects
Guides solution options and Product Manager decision making to minimize the amount of product investment divergence from target architecture
Advanced ITSM process creation, management, and improvement
Advanced stakeholder communication and influence across business and technical teams
Advanced business and process analysis, including identifying risks, dependencies, gaps, and solutions
Participates in planning and release events as required
Performs other duties as assigned