IT Analyst III: Enterprise Applications

Williamson County•Georgetown: 301 S/E Inner Loop, TX

2d•Onsite

About The Position

This is an internal job opportunity exclusive to current employees of Williamson County. Reporting directly to an assigned manager or director, this role is responsible for independently analyzing, defining, and creating technological solutions for multiple and/or critical IT systems to solve business problems and meet organizational needs. The position serves as the primary technology owner for a designated technology area and is Level III of III in Analysts. The vacancy is related to the Enterprise Applications specialized assignment. Specialized Assignment (in addition to the duties above): Enterprise Applications Diagnoses and performs troubleshooting tasks for a full spectrum of support cases across all elements of assigned application, and any connected systems, to determine an appropriate resolution. Administers and maintains the assigned application environment and related software solutions to support the county’s business processes. Ensures seamless integration with IT systems while managing system updates and testing cycles in collaboration with technical teams, consultants, and end-users. Develops application and database components to support application development in collaboration with the Database Administrators (DBA) and other technical personnel.

Requirements

Associate degree in a related field and five (5) years of job-related experience; OR seven (7) years of job-related experience
Working knowledge of specific job-related technology
Enterprise Applications: Prior working experience in Workday ERP System support
Required Technology certification in area of responsibility
Required within thirty (30) days of employment: Valid driver’s license

Nice To Haves

Bachelor's degree in a related field
Working knowledge in all areas of technology software, hardware, data, methodologies, frameworks, and infrastructure
Enterprise Applications: Experience in the design and implementation of Workday Financial Management and HCM Platforms
Knowledge of Workday Security Administration, Reporting and Analytics

Responsibilities

Performs technical analysis of applicable data to produce products and solutions to resolve technology-related business problems
Provides advanced technical consulting and support services as needed
Analyzes and tests new or existing procedures and develops alternative workflow solutions
Performs moderate to complex computer systems and server environment analysis work to ensure stable systems for all users throughout the County
Analyzes and defines business processes associated with system enhancements
Participates in designing and maintaining system configuration and setup
Makes technical decisions to best complete tasks and projects
Designs and delivers training programs
Trains and assists Analyst I and II positions as necessary
Represents the IT department at various meetings
Works as part of a team to procure and implement major systems or upgrades to existing applications and systems
Attends all meetings and trainings, as required
Performs special duties as assigned
Diagnoses and performs troubleshooting tasks for a full spectrum of support cases across all elements of assigned application, and any connected systems, to determine an appropriate resolution
Administers and maintains assigned application environment and related software solutions to support the county’s business processes
Ensures seamless integration with IT systems while managing system updates and testing cycles in collaboration with technical teams, consultants and end-users
Develops application and database components to support application development in collaboration with the Database Administrators (DBA) and other technical personnel