IT Analyst II

Stefanini Group•Chandler, AZ

1d•Onsite

About The Position

Stefanini Group is hiring! Stefanini is looking for a IT Analyst II in Chandler, AZ 85226. This role involves leading IT deskside activities to support all employees at the Client Chandler plant and supporting the systems running in the Manufacturing Infrastructure environment. The infrastructure includes VMWare VMs running Windows, Windows physical machines, SANs, and backup storage devices, supporting SQL Server, IIS, Rockwell Factory Talk, and other systems. The IT Analyst II will execute quarterly patch cycles, security updates, and diagnose/resolve software and hardware incidents. This role also includes staging, configuring, and delivering IT assets, managing IT asset inventory, and collaborating with a global IT support team. The position requires operating within Client IS standards and conventions.

Requirements

Demonstrate knowledge of the practical application of systems and technology. This includes knowledge of systems architecture, hardware, operations, and life cycle.
Demonstrate knowledge of Windows Operating Systems and SQL Server configuration and troubleshooting.
Develop a working knowledge of the functional systems deployed in the environment.
Use productivity tools (Outlook, Excel, Word, etc.) effectively.
Develop an understanding of the business processes.
3 years experience as an IT professional in a business environment.

Nice To Haves

Bachelor's degree from an accredited organization.

Responsibilities

Lead IT deskside activities to support all employees at the Client Chandler plant.
Support the systems running in the Manufacturing Infrastructure environment at Chandler Operations.
Execute quarterly patch cycle and other periodic security updates.
Diagnose and resolve software and hardware incidents, including operating system (Windows 10 and 11), network, mobile devices and a range of software applications.
Stage, configure, and deliver IT assets (e.g., personal computers and mobile phones).
Manage the inventory of IT assets.
Work across a global IT support team to share information and best practices.
Operate with Client IS standards and conventions and applicable Client Business Unit IT Standards.
Manage aspects of computer rooms such as UPS backup power, environmental monitoring, housekeeping, and audit compliance.
Timely completion of process audit/compliance requirements.
Ensure security and compliance in the process control computing area.
Pursue continuous learning consistent with the movement in job requirements, changes in technology, and changes in the organization.
Develop and maintain strong problem-solving and troubleshooting skills.
Think through complex technical problems and identify and resolve gaps / risk.
Exercise strong decision-making capabilities, with ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one.