IT Analyst - Core Operations Level 2
About The Position
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Health Technology Solutions Pursue your passion for caring and innovation with Duke Heath Technology Solutions, which is dedicated to the transformation, development, and management of enterprise information technology solutions across Duke Health. By harnessing the power of innovative technologies like cloud computing and artificial intelligence — and pairing them with a forward-thinking approach — Duke Health Technology Solutions is revolutionizing the future of health care at Duke Health and beyond.The IT Analyst demonstrates knowledge and proven application of knowledge within a specific Information Technology discipline(s). North Carlonia Residents - Hybrid position 1 day in office - Hours 1st shift Mon-Fri 6:30am-3:30pm or 8am-5pm. Work PerformedThe duties and responsibilities for the Analyst, IT will vary depending on work area. The following criteria may be used to determine level: LEVEL 1: Individual contributor representing the most common entry point for this career ladder; works under direct supervision. Demonstrates knowledge and proven application of knowledge within a specific discipline(s). Completes tasks and portions of larger projects, identifying internal resources to build project team capabilities. May function in a cross-team environment. LEVEL 2: Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. Maintains a level of exposure to external industry and market technical intelligence. Performs and coordinates simple to complex projects with minimal direction. Optimizes internal resources to maximize team capabilities. Leads peers to resolve complex issues consistent with divisional/organizational goals. Serve as technical resource for discipline in cross-functional teams. Effectively communicates specific IT issues/solutions to clients. LEVEL 3: May function as a technical leader, either as a subject matter expert with proficiency in defined area(s) of the profession, or as a generalist, with a broad knowledge of all aspects of the profession. May function as a team leader, responsible for supporting management in day-to-day personnel oversight and workflow management activities.
Requirements
- Bachelor's degree in a related field, or four years of equivalent technical experience required.
- Two years of related experience is required.
Responsibilities
- Applies subject matter knowledge
- Requires capacity to understand specific needs or requirements to apply skills/knowledge
- Maintains a level of exposure to external industry and market technical intelligence
- Performs and coordinates simple to complex projects with minimal direction
- Optimizes internal resources to maximize team capabilities
- Leads peers to resolve complex issues consistent with divisional/organizational goals
- Serve as technical resource for discipline in cross-functional teams
- Effectively communicates specific IT issues/solutions to clients
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees
