DevOps/Cloud Engineer

State of Connecticut • Hartford, CT

21h • Hybrid

About The Position

The State of Connecticut Department of Administrative Services, Bureau of Information Technology Solutions (BITS), is hiring an IT Analyst 3 for its DevOps and Cloud Engineering team. The role performs complex technical support work and may act as a working supervisor of IT Analysts engaged in systems development or technical support. The position is full-time, 40 hours per week, Monday through Friday, with work scheduled between 7:30 a.m. and 6:00 p.m. and a one-hour lunch. It is based at 450 Columbus Boulevard in Hartford and offers a hybrid work opportunity.

The role focuses on infrastructure automation, CI/CD, monitoring and logging, and collaboration and mentorship. It also involves strategic planning and systems thinking. The broader IT Analyst 3 job class may include complex technical work across systems, software, databases, networks, security, and project coordination, depending on the assigned functional area.

Requirements

• Seven years of experience in IT operations, programming, systems/software development, or another IT-related field.
• One year of the general experience must be at the full professional working level, with responsibility for a full range of complex technical support functions in a qualifying area.
• Considerable knowledge of systems analysis, design, development, computer programming, information systems, project management, data processing and communications, complex operating systems, network protocols and architecture, systems security and disaster recovery, application development, and database management.
• Considerable interpersonal, oral and written communication, problem-solving, technical problem-solving, and analytical skills.
• Ability to prepare correspondence, manuals, reports, and documentation; analyze and resolve operational and communications problems; debug complex software; and identify and resolve complex business and technical problems.
• Supervisory ability.
• College training in management information systems, computer science, or a related IT area may substitute for general experience at 15 semester hours per one-half year, up to four years for a bachelor's degree.
• A master's degree in management information systems, computer science, or electrical engineering may substitute for one additional year of general experience.

Nice To Haves

• Experience implementing cloud security, monitoring, incident response, and resilient services.
• Experience supporting and managing AWS, Azure, or Google Cloud implementations.
• Experience with infrastructure-as-code tools such as Terraform, CloudFormation, Azure Bicep, or Azure Resource Manager.
• Experience with CI/CD tools and automated deployments.
• Experience with Python, Bash, or PowerShell scripting tools.

Responsibilities

• Design, implement, and maintain automated infrastructure provisioning and configuration management using industry-standard DevOps tools.
• Develop and manage CI/CD pipelines to streamline code deployment and support secure, high-quality releases that follow industry best practices.
• Set up monitoring, logging, and alerting systems to support system performance and reliability.
• Collaborate with other teams and mentor junior engineers, providing guidance on best practices.
• Apply strategic planning and systems thinking, considering systems as a whole rather than as isolated parts.
• Diagnose host system problems and develop and coordinate resolutions.
• Plan, analyze, design, select, install, and implement new technologies; evaluate technologies and test hardware and software.
• Develop and implement network and system security guidelines and make recommendations on migration and upgrade directions.
• Conduct system performance analysis, tuning, or storage management; train IT staff, system developers, operators, and users as needed.
• Coordinate projects and technical staff; estimate project time and costs; manage project schedules and budgets; and review staff work and documentation.
• Communicate with business owners and management, facilitate meetings, and assist with IT policies, procedures, standards, and RFP processes.
• Implement disaster recovery plans, assist in identifying critical applications and personnel, and ensure offsite backups where applicable.
• Depending on assigned functional area, perform systems programming, software development, database administration, network support, IT security, or working-supervisor duties.

Benefits

• Professional growth and development opportunities
• Healthy work/life balance
• State employee benefits (details are referenced on the State Employee Benefits Overview page but not specified in the posting)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed