IT Administrator

VERG Brooklyn • New York, NY

2d • Hybrid

About The Position

EVG Specialty Network and VERG Brooklyn are looking for a hands-on IT Administrator to join their team. This role will serve as the primary technology partner for a busy specialty animal hospital in Brooklyn, with additional support for other hospital locations remotely. This is an excellent opportunity for individuals with 1-5 years of experience in IT who are eager to learn and grow. The position offers exposure to help desk support, systems, and networking, with a defined path towards a more advanced infrastructure role. The role begins with a fully on-site period in Brooklyn to build relationships and understand systems, followed by a transition to a flexible hybrid/remote work arrangement with occasional on-site visits.

Requirements

• 1–5 years of experience in IT support, systems administration, or a related role.
• Strong troubleshooting skills across hardware, software, and basic networking.
• Experience with Windows 11.
• Experience with Active Directory / user management.
• Experience with basic networking (IP addressing, DNS, DHCP).
• Ability to communicate clearly with non-technical users.
• Self-starter who can prioritize and work independently.

Nice To Haves

• Microsoft 365 administration experience.
• Familiarity with virtualization (VMware or Hyper-V).
• Experience supporting multiple locations or distributed environments.
• Exposure to networking/firewall platforms (e.g., Cisco Meraki).
• Knowledge of backup and disaster recovery.
• Experience in healthcare or veterinary settings.

Responsibilities

• Provide day-to-day technical support to doctors, technicians, and administrative staff.
• Troubleshoot hardware, software, and connectivity issues (Windows, printers, peripherals).
• Support clinical and business applications used in a veterinary environment.
• Manage user accounts, access, and onboarding/offboarding.
• Assist with Windows servers, Active Directory, and basic Group Policy.
• Help manage Microsoft 365 (Exchange, Teams, OneDrive).
• Monitor system performance, backups, and alerts.
• Perform routine updates, maintenance, and patching.
• Troubleshoot basic network issues (connectivity, DNS, DHCP, VLANs).
• Support firewalls, switches, and wireless systems.
• Coordinate with vendors and ISPs when needed.
• Provide remote IT support across multiple hospital locations.
• Help standardize systems and processes across sites.
• Assist with projects like new site setups, upgrades, and equipment rollouts.
• Participate in IT projects (infrastructure upgrades, migrations, security improvements).
• Maintain clear documentation for systems and processes.
• Help improve IT workflows and best practices.

Benefits

• Flexible, primarily remote position after onboarding.
• Clear path for career growth into more advanced IT roles.
• Gain hands-on experience across systems, networking, and support.
• Work in a fast-growing, multi-site healthcare environment.
• Make a real impact supporting teams who deliver critical animal care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed