Provide technical support for the design, development, installation, and maintenance of post-production hardware and software supporting editing workstations in a complex computing environment for the Department of Film & Television, TSOA. Manage the full lifecycle of post-production systems across PC and Mac platforms, including research, testing, procurement, deployment, maintenance, upgrades, and decommissioning. Deploy and administer post-production servers, tools, and services that support video editing and workstation management. Configure, provision, and maintain hardware and software across all editing environments, ensuring optimal performance and reliability. Troubleshoot and resolve complex post-production issues related to editing software, picture, sound, and visual effects, collaborating with service desk teams as needed. Provide training, documentation, and ongoing support to users, and contribute to knowledge management through the development of knowledge base articles. Ensure all system changes comply with enterprise change management policies and support organizational standards by utilizing reporting tools and maintaining adherence to NYU IT compliance requirements.
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Job Type
Full-time
Career Level
Mid Level