IT Administrator

New York University•New York, NY
•$77,000 - $85,250

About The Position

Provide technical support for the design, development, installation, and maintenance of post-production hardware and software supporting editing workstations in a complex computing environment for the Department of Film & Television, TSOA. Manage the full lifecycle of post-production systems across PC and Mac platforms, including research, testing, procurement, deployment, maintenance, upgrades, and decommissioning. Deploy and administer post-production servers, tools, and services that support video editing and workstation management. Configure, provision, and maintain hardware and software across all editing environments, ensuring optimal performance and reliability. Troubleshoot and resolve complex post-production issues related to editing software, picture, sound, and visual effects, collaborating with service desk teams as needed. Provide training, documentation, and ongoing support to users, and contribute to knowledge management through the development of knowledge base articles. Ensure all system changes comply with enterprise change management policies and support organizational standards by utilizing reporting tools and maintaining adherence to NYU IT compliance requirements.

Requirements

  • Bachelor's Degree in film and television production.
  • 2+ years in film and television production.
  • Experience editing with Premiere Pro, Avid, DaVinci Resolve, Pro Tools, After Effects.
  • Experience with Workspace ONE.
  • Experience with Bash scripting.
  • Ability to provide technical leadership and management of complex projects.
  • Programming or scripting proficiency in Bash, Powershell and Python.
  • Experience with Workspace ONE & MDM/UEM tools.
  • Excellent project management, organizational, and analytical skills.
  • Ability to communicate technical information to a non-technical audience.

Nice To Haves

  • Management of Post-production PC and Mac computers configured for editing including Premiere Pro, Avid, Davinci Resolve, Pro Tools, After Effects, related plugins, and special effects applications.

Responsibilities

  • Provide technical support for the design, development, installation, and maintenance of post-production hardware and software supporting editing workstations.
  • Manage the full lifecycle of post-production systems across PC and Mac platforms.
  • Deploy and administer post-production servers, tools, and services that support video editing and workstation management.
  • Configure, provision, and maintain hardware and software across all editing environments.
  • Troubleshoot and resolve complex post-production issues related to editing software, picture, sound, and visual effects.
  • Provide training, documentation, and ongoing support to users.
  • Contribute to knowledge management through the development of knowledge base articles.
  • Ensure all system changes comply with enterprise change management policies and support organizational standards.
  • Maintain adherence to NYU IT compliance requirements.

Benefits

  • Pay Transparency Act compliance
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