IT Administrator/Support IV

Doyon Limited•Prudhoe Bay, AK

About The Position

Fairweather is a service provider in Alaska delivering specialized solutions in remote and Arctic environments. The IT Administrator/Support IV supports secure and reliable IT systems and infrastructure. The role documents network and operating procedures, assesses security, maintains servers and desktops, manages updates, backups, replication and recovery, and helps maintain disaster-recovery environments. It also analyzes and troubleshoots system issues, leads infrastructure and systems projects, reports project status, and works with end users, staff, and application teams. Other duties may be assigned. The position is described as senior level and typically requires 7 or more years of experience.

Requirements

  • Typically 7 or more years of experience.
  • Understand advanced aspects of the discipline and be viewed as an expert in a given field.
  • Apply a broad range of competencies to develop solutions to complex problems.
  • Influence others to achieve objectives.
  • Often provide specialized, technical, or functional guidance to others within the department and/or business asset.

Responsibilities

  • Provide and update documentation of network and operating procedures and guidelines.
  • Perform security assessments and provide recommendations for existing configurations.
  • Ensure a secure and robust environment for the administration system.
  • Perform maintenance on servers and desktops.
  • Perform patch and security updates to physical and virtual servers.
  • Ensure proper security protocols and guidelines are followed.
  • Protect the network from vulnerabilities.
  • Monitor and perform replication, backups, and recovery.
  • Monitor, improve, and maintain disaster-recovery environments.
  • Use project management tools and techniques to implement new initiatives.
  • Report project status.
  • Work with end users or lower-level staff to achieve common goals.
  • Perform cost/benefit analysis of proposed IT projects.
  • Analyze and troubleshoot systems by reviewing logs and working with application teams on production issues.
  • Lead projects for infrastructure and systems upgrades and implementations.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage through Federal Employee Health Benefits (FEHB) plans.
  • 401(k) plan with up to a 4% company match.
  • Short-term and long-term disability insurance, life insurance, and voluntary supplemental coverage.
  • Employee Assistance Program with free counseling and support services.
  • Paid observance of major federal holidays.
  • Health and dependent care Flexible Spending Accounts.
  • Professional development and career growth opportunities.
  • North Slope rotational schedule of three weeks on and three weeks off, with 12-hour days.
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